Fix GOtv Stream errors on android

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Network
Inconsistent channel availability

🛠️ 1. Refresh the channel list: Go to the app settings and look for an option to refresh or rescan chan... show fix »
High data consumption

🛠️ 1. Adjust video quality: In the app settings, look for an option to change the video quality. Loweri... show fix »
Only shows DSTV channels

🛠️ 1. Verify your subscription: Check if your subscription includes only DStv channels. You may need to... show fix »
 
UI
Limited catch-up options

🛠️ 1. Check for available catch-up content: Navigate to the catch-up section of the app to see if there... show fix »
Unresponsive user interface

🛠️ 1. Restart your device: Sometimes, a simple restart can resolve unresponsive app issues by refreshin... show fix »
Issues with channel navigation

🛠️ 1. Use the search function: If you are having trouble finding channels, use the search feature withi... show fix »
 
Registration
Difficulty signing up

🛠️ 1. Ensure correct information: Double-check that you are entering the correct email address and pass... show fix »
 
Messages
Error messages during streaming

🛠️ 1. Restart the app: Close the app completely and reopen it. This can help clear temporary errors tha... show fix »
 
Account
Requires DStv account for access

🛠️ 1. Create a DStv account: If you do not have a DStv account, you will need to create one. Visit the... show fix »
 
Compatibility
Limited device streaming

🛠️ 1. Check device compatibility: Ensure that your device meets the minimum requirements for the GOtv S... show fix »
 
Video
Audio without video

🛠️ 1. Restart the app: Close the app and reopen it to see if this resolves the audio and video sync iss... show fix »
 
Support
Customer support unhelpful

🛠️ 1. Use online resources: Check the GOtv Stream FAQ section or community forums for solutions to comm... show fix »
 
Crashes
Frequent app crashes

🛠️ 1. Clear app data: Go to Settings > Apps > GOtv Stream > Storage > Clear Data. This will reset the a... show fix »
 
Payments
Problems with subscription recognition

🛠️ 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refr... show fix »
 
Installation
Installation issues on certain devices

🛠️ 1. Check device compatibility: Ensure that your device meets the app's requirements listed on the Go... show fix »
 
Settings
Inability to manage app settings

🛠️ 1. Explore the settings menu: Navigate through the app to find the settings menu, which is usually r... show fix »
 
Updates
Frequent updates causing new issues

🛠️ 1. Disable auto-updates: Go to the Google Play Store, tap on your profile icon, select Settings > Au... show fix »
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 Contact Support
Developer:
MultiChoice Support Services (Pty) Ltd
Email:
  help@dstv.com
Website:
🌐 www.dstv.com
Terms/Privacy:
⚔️ https://www.multichoice.com/privacy-cookie-notice
 Private Data GOtv Stream collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping
  9. read TV channel/program information
  10. write TV channel/program information
  11. receive data from Internet

 Breakdown of Software Ratings
Positive experience
52.9%

Negative experience
35.6%

Neutral
9.6%

~ from our NLP analysis of 7,599 combined software ratings.