fix problems on Tapcheck [android]

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—— Run into issues on Tapcheck? Get help pending when official support gets back to you!

Tapcheck
Info:
company: Tapcheck Inc
: support@tapcheck.com
: www.tapcheck.com
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Updates issue

Balance updates are inconsistent

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the balance updates. 2. Check your internet connection: Ensure you hav... ⇲
 
Payments issue

High transaction fees

Fix: 1. Review transaction types: Check if there are specific types of transactions that incur higher fees and try to avoid them. 2. Compare wit... ⇲

Limited cash-out options

Fix: 1. Explore all available options: Check the app settings or cash-out section to ensure you are aware of all available cash-out methods. 2.... ⇲

Inability to access funds promptly

Fix: 1. Check cash-out processing times: Review the app's guidelines on cash-out processing times to understand any delays. 2. Use faster cash-o... ⇲

Funds deposited into inaccessible accounts

Fix: 1. Verify account details: Double-check that your account details are correct in the app to avoid deposits going to the wrong account. 2. M... ⇲

Requires manual intervention from employer for cash out

Fix: 1. Discuss with your employer: Talk to your employer about the cash-out process and see if they can streamline it for you. 2. Set up remind... ⇲
 
Freezing issue

Tapcheck freezes or locks up

Fix: 1. Restart your device: Sometimes, a simple restart can resolve freezing issues. 2. Free up device storage: Check your device's storage and... ⇲
 
Settings issue

Difficulties in setting up PIN

Fix: 1. Follow instructions carefully: Ensure you are following the PIN setup instructions provided in the app. 2. Use a simple PIN: Try using a... ⇲
 
Account issue

Issues with account credentials

Fix: 1. Reset your password: If you are having trouble logging in, use the 'Forgot Password' feature to reset your credentials. 2. Ensure correc... ⇲
 
Syncing issue

Manual sync required for hours worked

Fix: 1. Check sync settings: Ensure that the app's sync settings are enabled. Look for an option in the app settings to enable automatic syncing.... ⇲
 
Support issue

Automated chat system is ineffective

Fix: 1. Use alternative support channels: If the chat system is not helpful, try reaching out via email or social media for more personalized sup... ⇲

Inconsistent communication from tech support

Fix: 1. Set expectations: When contacting support, ask for estimated response times to manage your expectations. 2. Follow up: If you haven't re... ⇲
 
Bugs issue

Tapcheck does not track hours accurately

Fix: 1. Manually log hours: Keep a manual log of your hours worked as a backup to ensure accuracy. 2. Check settings: Review the app settings to... ⇲
 
UI issue

Pop-up verification does not fit screen

Fix: 1. Adjust screen resolution: Go to your device's display settings and adjust the screen resolution or font size to see if it helps fit the p... ⇲
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 what users are saying
Good experience
93.6%

Bad experience
3.5%

Neutral
2.9%

~ from our NLP analysis of 11,405 combined software ratings.

 Private Data Tapcheck collects from your Android
  1. find accounts on the device
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. view network connections
  6. full network access
  7. run at startup
  8. prevent device from sleeping
  9. read Google service configuration
  10. receive data from Internet