Fix MCB Juice errors on android

  MCB Head Office 9-15, Sir William Newton Street Port Louis Mauritius
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Network
Network errors during account setup

🛠️ Ensure you have a stable internet connection by switching between Wi-Fi and mobile data to see if th... show fix »
Network errors during account setup

🛠️ Ensure you have a stable internet connection by switching between Wi-Fi and mobile data to see if th... show fix »
No network connection errors persist

🛠️ Toggle airplane mode on and off to reset your network connection, then try accessing the app again.... show fix »
 
Updates
Paypal linking issues after updates

🛠️ Remove the PayPal account from the app and attempt to link it again by going to Settings > Payment M... show fix »
App remains non-functional after updates

🛠️ Clear the app cache and data by going to Settings > Apps > MCB Juice > Storage > Clear Cache and Cle... show fix »
Forced transition to a non-functional app

🛠️ Check for any available updates for the app and install them to ensure you are using the latest vers... show fix »
Old app expires without warning

🛠️ Regularly check for app updates in the Google Play Store and enable automatic updates to ensure you... show fix »
Paypal linking issues after updates

🛠️ Remove the existing PayPal link in the app settings and attempt to link it again, ensuring you enter... show fix »
Missing features from previous app version

🛠️ Explore the app settings to see if the features have been relocated or renamed in the new version.... show fix »
 
Freezing
App freezes during security code input

🛠️ Try using a different keyboard app or switch to the default keyboard to see if the issue is related... show fix »
App freezes during security code input

🛠️ Try using a different keyboard app or switch to the default keyboard to see if the issue is related... show fix »
 
Payments
Recurring transactions cannot be saved

🛠️ Ensure that you are entering all required fields correctly and that your payment method is valid bef... show fix »
No option to automate credit card payments

🛠️ Set up reminders on your phone to manually make payments on the due date until an automation feature... show fix »
Inability to pay bills or recognize accounts

🛠️ Ensure that your account is properly linked and that you have entered all necessary information corr... show fix »
Recurring transactions cannot be saved

🛠️ Check if there are any app permissions that need to be enabled for saving transactions, such as stor... show fix »
Error messages during money transfers

🛠️ Double-check the recipient's details and ensure that all required fields are filled out correctly be... show fix »
Inability to pay bills or recognize accounts

🛠️ Ensure that your account is properly linked and that you have entered the correct account details fo... show fix »
 
Installation
Inability to access app after reinstalling

🛠️ Check if your device has sufficient storage space available. If not, free up space and try reinstall... show fix »
Inability to access app after reinstalling

🛠️ Ensure you are using the correct login credentials and check for any account recovery options if you... show fix »
 
Account
Multiple accounts not supported on the same device

🛠️ Use a different device to log into the second account if possible, or consider using a web browser t... show fix »
Non-MCB accounts appear twice

🛠️ Log out of the app and log back in to refresh the account list and remove duplicates. OR Clear th... show fix »
Multiple accounts not supported on the same device

🛠️ Use a different device to log into the second account, or consider using a web browser to access the... show fix »
 
Login
Login errors persist despite reinstalling

🛠️ Double-check your login credentials for accuracy, including any uppercase letters or special charact... show fix »
Frequent login prompts and forced re-registration

🛠️ Ensure that the app has permission to store data on your device, which can help maintain your login... show fix »
 
Bugs
Transaction dates display incorrectly

🛠️ Check your device's date and time settings to ensure they are set to automatic and reflect the corre... show fix »
Transaction dates display incorrectly

🛠️ Check your device's date and time settings to ensure they are set to automatic and reflect the corre... show fix »
 
Crashes
Frequent crashes and login issues

🛠️ Ensure your device's operating system is up to date by checking for system updates in Settings > Sys... show fix »
New app frequently crashes

🛠️ Clear the app cache by going to Settings > Apps > MCB Juice > Storage > Clear Cache. This can help r... show fix »
 
Registration
Unusable sign-up process

🛠️ Try signing up using a different device or web browser to see if the issue is device-specific. OR... show fix »
Account locking during registration

🛠️ Ensure that you are using a strong password that meets the app's requirements to avoid account locki... show fix »
Account locking issues during registration

🛠️ Ensure that you are entering the correct information and not exceeding any character limits during r... show fix »
 
Customization
No customization options for home page

🛠️ Explore the app settings to see if there are any hidden customization options available. OR Provi... show fix »
No option to customize home page view

🛠️ Explore the app settings to see if there are any themes or layout options available that can be adju... show fix »
 
Slow
Slow loading times

🛠️ Clear the app cache and data to improve loading times and performance. OR Ensure you have a stabl... show fix »
Slow loading times

🛠️ Clear the app cache and data to improve performance by going to Settings > Apps > MCB Juice > Storag... show fix »
 
UI
Poor user experience and navigation

🛠️ Explore the app's help section or user guide to familiarize yourself with its features and navigatio... show fix »
Poor user experience and navigation

🛠️ Familiarize yourself with the app layout by exploring all menus and options to improve navigation ef... show fix »
 
Settings
No logout option on home page

🛠️ Access the app settings or account section to find the logout option, which may not be on the home p... show fix »
 
Syncing
Inconsistent balance updates

🛠️ Refresh the app or log out and back in to see if the balance updates correctly after a transaction.... show fix »
 
Support
Lack of support for prepaid cards

🛠️ Check if there are any specific settings or options within the app to add prepaid cards, as they may... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
MCB GROUP Limited
Email:
  contact@mcb.mu
Website:
🌐 www.mcb.mu
Terms/Privacy:
⚔️ https://mcb.mu/juice-privacy-policy
 Private Data MCB Juice collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet

 Breakdown of Software Ratings
Positive experience
63.2%

Negative experience
26.5%

Neutral
10.3%

~ from our NLP analysis of 8,949 combined software ratings.