fix problems on Ride Jetson [android]

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—— Run into issues on Ride Jetson? Get help pending when official support gets back to you!

Ride Jetson
Info:
company: Jetson Electric - www.jetsonbikes.com
: help@ridejetson.com
: www.jetsonbike.com
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Freezing issue

Ride Jetson locks up during setup

Fix: 1. Restart your device: A simple restart can resolve temporary glitches that may cause the app to lock up. 2. Ensure a stable internet conn... ⇲
 
Network issue

Bluetooth connection problems

Fix: 1. Toggle Bluetooth off and on: Go to Settings > Bluetooth, turn it off, wait a few seconds, and turn it back on. 2. Restart your device: A... ⇲

Unable to connect to hoverboard

Fix: 1. Ensure Bluetooth is enabled: Go to your device's Settings > Bluetooth and make sure it is turned on. 2. Restart the hoverboard: Power of... ⇲
 
Registration issue

Account creation fails

Fix: 1. Check internet connection: Ensure you have a stable internet connection during the account creation process. 2. Use a different email: I... ⇲
 
Crashes issue

Ride Jetson crashes frequently

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > Ride Jetson > Storage > Clear Cache. This can help resolve temporary issues th... ⇲
 
Settings issue

Settings do not save

Fix: 1. Ensure you are connected to the internet: Some settings may require an internet connection to save. Check your Wi-Fi or mobile data conne... ⇲

Light settings revert to default

Fix: 1. Ensure you are saving settings: After adjusting light settings, make sure to save them before exiting the app. 2. Clear app cache: Go to... ⇲
 
Audio issue

In-app music controls do not work

Fix: 1. Check app permissions: Ensure the app has permission to access your music library. Go to Settings > Apps > Ride Jetson > Permissions and... ⇲
 
Loading issue

Ride Jetson takes too long to start

Fix: 1. Clear app cache: Go to Settings > Apps > Ride Jetson > Storage > Clear Cache to remove temporary files that may slow down the app. 2. Cl... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Check for updates:... ⇲
 
Support issue

Lack of clear instructions

Fix: 1. Explore the app: Take time to navigate through the app to discover features and settings. 2. Look for online resources: Search for user... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Check device compatibility: Ensure your device meets the minimum requirements for the app. 2. Clear app cache: Go to Settings > Apps > R... ⇲

Ride Jetson is not optimized for all models

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include optimizations for various models. 2. Use a comp... ⇲
 
Updates issue

Ride Jetson is nearly non-functional after updates

Fix: 1. Clear app cache: Go to Settings > Apps > Ride Jetson > Storage > Clear Cache to remove any temporary files that may be causing issues. 2... ⇲
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 what users are saying
Bad experience
85.9%

Good experience
11.7%

Neutral
2.3%

~ from our NLP analysis of 2,359 combined software ratings.

 Private Data Ride Jetson collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. add or remove accounts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. access extra location provider commands
  7. directly call phone numbers
  8. read phone status and identity
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. view Wi-Fi connections
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. connect and disconnect from Wi-Fi
  16. full network access
  17. read Google service configuration