fix problems on Toters [android]

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—— Run into issues on Toters? Get help pending when official support gets back to you!

Toters: Food Delivery & More
Info:
company: TOTERapp LLC
: support@totersapp.com
: www.totersapp.com
Chat with our AI-based Toters Support
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Support issue

Poor customer support

Fix: Utilize the in-app support chat feature for quicker responses. Be clear and concise about your issue to facilitate faster resolution. OR... ⇲

Unresponsive customer service

Fix: Try reaching out during business hours when support is likely to be more responsive. Check the app for their operating hours. OR Use mult... ⇲

Lack of communication from support

Fix: Follow up on your inquiries if you haven't received a response within a reasonable timeframe. A polite reminder can sometimes prompt action.... ⇲

Unprofessional customer interactions

Fix: Remain calm and polite during interactions, as this can sometimes lead to better service. Document any unprofessional behavior for your reco... ⇲

Automated responses from support

Fix: If you receive an automated response, reply with specific details about your issue to prompt a more personalized response. OR Try reachin... ⇲
 
Network issue

Inaccurate order tracking

Fix: Refresh the app or log out and back in to see if the tracking updates. Sometimes, a simple refresh can resolve display issues. OR If trac... ⇲

Inconsistent driver assignments

Fix: If you notice a pattern of inconsistent drivers, try to place orders at different times or days to see if the service improves. OR Provid... ⇲
 
Crashes issue

Toters crashes and glitches

Fix: Ensure that your app is updated to the latest version available in the Google Play Store. Updates often fix bugs and improve stability. OR... ⇲
 
Slow issue

Slow app performance

Fix: Close any background apps that may be using system resources. This can free up memory and improve the app's performance. OR Uninstall and... ⇲
 
Payments issue

High delivery charges

Fix: Look for promotional codes or discounts that may apply to your order. These can sometimes offset delivery fees. OR Consider ordering in b... ⇲

Unclear pricing adjustments

Fix: Review the pricing details in the app before placing your order. If something seems off, take a screenshot and reach out to support for clar... ⇲

Minimum order value requirement

Fix: Plan your orders to meet the minimum value by combining items with friends or family to share the delivery cost. OR Check if the app offe... ⇲

Inability to process refunds

Fix: Review the app's refund policy to understand the conditions under which refunds are granted. Ensure your request meets these criteria. OR... ⇲
 
Account issue

Issues with account verification

Fix: Ensure that you are entering the correct information as required for verification. Double-check your email and phone number for accuracy.... ⇲
 
Bugs issue

Missing items in orders

Fix: Check your order summary to confirm what was supposed to be included. If items are missing, contact support immediately with your order deta... ⇲

Broken items upon delivery

Fix: Inspect your items immediately upon delivery. If you find any broken items, take photos and report them to customer support right away. OR... ⇲

Frequent app errors during ordering

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause errors. Check for updates in your device settings.... ⇲
 
Ads issue

Confusing promotional offers

Fix: Read the terms and conditions associated with any promotional offers carefully to understand how they apply to your order. OR If an offer... ⇲
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 what users are saying
Good experience
53.3%

Bad experience
41.9%

Neutral
4.7%

~ from our NLP analysis of 15,223 combined software ratings.

 Private Data Toters collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. connect and disconnect from Wi-Fi
  13. disable your screen lock
  14. full network access
  15. change your audio settings
  16. run at startup
  17. draw over other apps
  18. control vibration
  19. prevent device from sleeping
  20. read Google service configuration
  21. receive data from Internet