fix problems on Basketrio [android]

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—— Run into issues on Basketrio? Get help pending when official support gets back to you!

Basketrio：Allstar Streetball
Info:
company: ALL9FUN Limited
: jjna@all9fun.com
: mobile.all9fun.com
: gamehk2021@gmail.com
Chat with our AI-based Basketrio Support
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characters left:
 
Account issue

Account penalties for disconnections

Fix: 1. Ensure a stable connection: Before playing, check your internet connection to minimize the risk of disconnections. 2. Play with friends:... ⇲
 
Freezing issue

Basketrio freezes during matches

Fix: 1. Close all background applications: Go to your device's settings, find the 'Apps' section, and close any unnecessary applications running... ⇲

Random game freezes

Fix: 1. Update your device: Ensure your Android operating system is up to date by going to Settings > System > System Update. 2. Free up device s... ⇲
 
Crashes issue

Game crashes after character selection

Fix: 1. Reinstall the app: Uninstall Basketrio from your device and then reinstall it from the Google Play Store. This can fix corrupted files th... ⇲
 
Gameplay issue

Inconsistent matchmaking

Fix: 1. Play during peak hours: Matchmaking may be more consistent when more players are online. Try playing during busy times to find better mat... ⇲

Bots are too easy to beat

Fix: 1. Adjust difficulty settings: If the game allows, try increasing the difficulty level for bot matches to make them more challenging. 2. Pla... ⇲

Players can disconnect without penalty

Fix: 1. Play with friends: Team up with friends to create a more reliable group, reducing the chances of disconnects. 2. Report disconnects: Use... ⇲

Limited game modes available at specific times

Fix: 1. Check the schedule: Look for any in-game announcements or schedules that indicate when certain modes are available. 2. Plan your playtime... ⇲

Unbalanced gameplay mechanics

Fix: 1. Experiment with different characters: Try using various characters to find ones that suit your playstyle and can counterbalance others. 2... ⇲

Difficulty obtaining recruitment characters

Fix: 1. Focus on daily missions: Complete daily missions and challenges that may reward you with recruitment characters. 2. Join community events... ⇲

Inconsistent shot mechanics

Fix: 1. Practice in training mode: Spend time in any available training modes to get a better feel for the shot mechanics. 2. Adjust sensitivity... ⇲

AI performance issues

Fix: 1. Adjust difficulty settings: If the game allows, increase the difficulty level for AI opponents to make them more challenging. 2. Play mul... ⇲

Tutorial is excessively long

Fix: 1. Skip sections: If possible, skip parts of the tutorial that you already understand to save time. 2. Focus on key points: Take notes on th... ⇲
 
UI issue

UI lacks polish

Fix: 1. Familiarize yourself with the UI: Spend some time exploring the menus and options to better understand the layout. 2. Adjust settings: Ch... ⇲

Difficulty in navigating UI

Fix: 1. Use the tutorial: If available, go through the tutorial again to better understand the UI layout and navigation. 2. Practice: Spend time... ⇲

Clunky controls

Fix: 1. Adjust control settings: Go to the settings menu and look for control sensitivity options to make adjustments that suit your playstyle. 2... ⇲
 
Network issue

High ping for non-Asian players

Fix: 1. Use a VPN: Consider using a VPN service to connect to a server closer to the game’s main servers, which may help reduce ping. 2. Optimize... ⇲

Overloaded servers

Fix: 1. Play during off-peak hours: Try to play when fewer players are online to avoid server overload. 2. Change server region: If possible, swi... ⇲
 
Payments issue

Pay-to-win elements

Fix: 1. Focus on free content: Concentrate on earning in-game currency and rewards through gameplay rather than spending money. 2. Join community... ⇲
 
Glitches issue

Glitches with character controls

Fix: 1. Reboot the game: Restarting the game can sometimes resolve temporary glitches with controls. 2. Check for updates: Ensure you have the la... ⇲
 
Syncing issue

Inability to link character progress across servers

Fix: 1. Check account settings: Ensure you are logged into the same account on all servers, as this may allow for progress linking. 2. Use a sing... ⇲
 
Customization issue

Lack of character customization options

Fix: 1. Explore all available options: Check all menus and settings to ensure you are not missing any customization features. 2. Participate in e... ⇲
 
Loading issue

Long loading times

Fix: 1. Clear app cache: Go to Settings > Apps > Basketrio > Storage > Clear Cache to remove temporary files that may be slowing down loading tim... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
78.6%

Bad experience
14.5%

Neutral
6.8%

~ from our NLP analysis of 4,863 combined software ratings.

 Private Data Basketrio collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. record audio
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $107.99 per item