fix problems on MuseClass [android]

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—— Run into issues on MuseClass? Get help pending when official support gets back to you!

MuseClass: Student Assignments
Info:
company: MuseClass USA LLC
: support@museclass.com
: www.museclass.com
: 268 Bush St. #3044, San Francisco, CA 94104
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Slow issue

uploading assignments is slow

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Try switching between Wi-Fi and mobile data to see... ⇲
 
Bugs issue

editing features do not work

Fix: 1. Ensure you have the latest version of the app: Go to the Google Play Store and check for updates. 2. Restart the app: Close MuseClass an... ⇲

inaccurate grading

Fix: 1. Review grading criteria: Ensure you understand the grading criteria used in the app. Sometimes, discrepancies arise from misunderstanding... ⇲

MuseClass is buggy

Fix: 1. Clear app cache: Go to Settings > Apps > MuseClass > Storage > Clear Cache to remove any corrupted data. 2. Update the app: Ensure you h... ⇲
 
Compatibility issue

MuseClass does not support Android

Fix: 1. Check device compatibility: Ensure your device meets the minimum requirements for running MuseClass. This information can usually be foun... ⇲

cannot use phone features while processing

Fix: 1. Wait for processing to complete: Unfortunately, some apps require full processing time before allowing other features to be used. Try to... ⇲
 
Downloads issue

download button is non-functional

Fix: 1. Clear app cache: Go to Settings > Apps > MuseClass > Storage > Clear Cache. This can help resolve issues with the download button. 2. Re... ⇲
 
Video issue

video recording fails

Fix: 1. Check permissions: Go to Settings > Apps > MuseClass > Permissions and ensure that the app has permission to access the camera and microp... ⇲
 
Customization issue

no cropping feature for videos

Fix: 1. Use a third-party video editing app: Download a video editing app from the Google Play Store that allows you to crop videos before upload... ⇲
 
Support issue

customer service unresponsive for Android issues

Fix: 1. Check online forums: Look for user forums or communities where other users may have shared solutions to similar issues. 2. Use social me... ⇲
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 what users are saying
Bad experience
72.4%

Good experience
24.1%

Neutral
0.0%

~ from our NLP analysis of 29 combined software ratings.

 Private Data MuseClass collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. prevent device from sleeping
  12. Google Play license check
  13. download files without notification
  14. receive data from Internet