Fix MuseClass errors on android

  268 Bush St. #3044, San Francisco, CA 94104
I have a problem with MuseClass
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Uploads
files often fail to upload

🛠️ 1. Check file format: Ensure that the files you are trying to upload are in a supported format. Refe... show fix »
 
Bugs
editing features do not work

🛠️ 1. Ensure you have the latest version of the app: Go to the Google Play Store and check for updates.... show fix »
inaccurate grading

🛠️ 1. Review grading criteria: Ensure you understand the grading criteria used in the app. Sometimes, d... show fix »
app is buggy

🛠️ 1. Clear app cache: Go to Settings > Apps > MuseClass > Storage > Clear Cache to remove any corrupte... show fix »
 
Compatibility
app does not support Android

🛠️ 1. Check device compatibility: Ensure your device meets the minimum requirements for running MuseCla... show fix »
cannot use phone features while processing

🛠️ 1. Wait for processing to complete: Unfortunately, some apps require full processing time before all... show fix »
 
Downloads
download button is non-functional

🛠️ 1. Clear app cache: Go to Settings > Apps > MuseClass > Storage > Clear Cache. This can help resolve... show fix »
 
Video
video recording fails

🛠️ 1. Check permissions: Go to Settings > Apps > MuseClass > Permissions and ensure that the app has pe... show fix »
 
Customization
no cropping feature for videos

🛠️ 1. Use a third-party video editing app: Download a video editing app from the Google Play Store that... show fix »
 
Support
customer service unresponsive for Android issues

🛠️ 1. Check online forums: Look for user forums or communities where other users may have shared soluti... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
MuseClass USA LLC
Email:
  support@museclass.com
Website:
🌐 www.museclass.com
Terms/Privacy:
⚔️ https://app.museclass.com/legal/privacypolicy
 Private Data MuseClass collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. prevent device from sleeping
  12. Google Play license check
  13. download files without notification
  14. receive data from Internet

 Breakdown of Software Ratings
Negative experience
72.4%

Positive experience
24.1%

Neutral
0.0%

~ from our NLP analysis of 29 combined software ratings.