fix problems on VeryFitPro [android]

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—— Run into issues on VeryFitPro? Get help pending when official support gets back to you!

VeryFitPro
Info:
company: Smart Wearable Devices
: itserver@idoocn.com
: www.idoocloud.com
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Crashes issue

Crashes during syncing

Fix: 1. Ensure that your device has enough storage space available. Go to Settings > Storage and check for available space. 2. Clear the app cach... ⇲
 
Uploads issue

Requires daily data upload

Fix: 1. Set a daily reminder on your phone to upload data to ensure you do not forget. 2. Check if there is an option to automate data uploads in... ⇲
 
Updates issue

Missing features after updates

Fix: 1. Check the app's update notes to see if features have been moved or renamed. 2. Explore the app thoroughly to find any relocated features.... ⇲

Firmware update failures

Fix: 1. Ensure that your device is charged and connected to Wi-Fi before attempting a firmware update. 2. Restart the app and try the update agai... ⇲
 
Syncing issue

Syncing issues

Fix: 1. Ensure that your Bluetooth is turned on and that your device is within range of the VeryFitPro app. 2. Restart both your smartphone and t... ⇲
 
Network issue

VeryFitPro disconnects frequently

Fix: 1. Make sure that your phone's Bluetooth settings are optimized. Go to Settings > Bluetooth and ensure that the VeryFitPro device is connect... ⇲

Bluetooth connection problems

Fix: 1. Ensure that both the app and the wearable device are updated to the latest firmware. 2. Restart your phone and the wearable device to ref... ⇲
 
Notifications issue

Notifications limited to specific apps

Fix: 1. Go to the VeryFitPro app settings and check the 'Notifications' section. Ensure that the apps you want notifications from are enabled. 2.... ⇲
 
UI issue

Unintuitive user interface

Fix: 1. Familiarize yourself with the app by exploring each section and feature. Consider taking notes on where specific functions are located. 2... ⇲
 
Settings issue

Cannot change weight input

Fix: 1. Check if the weight input feature is locked or restricted in the app settings. Navigate to Profile > Weight and see if you can edit it. 2... ⇲

Difficulties in changing settings

Fix: 1. Take time to explore the settings menu thoroughly, as some options may be nested within submenus. 2. Refer to the app's help section or u... ⇲
 
Customization issue

No workout customization

Fix: 1. Explore the app for any hidden customization options under the workout settings. Sometimes features are not immediately visible. 2. Use t... ⇲

No option to edit sleep times

Fix: 1. Manually log your sleep times in the app if the automatic tracking is inaccurate. 2. Check if there are any updates or settings that may... ⇲

Lack of workout plans or challenges

Fix: 1. Explore the app for any available workout plans or challenges that may be hidden in different sections. 2. Consider creating your own wor... ⇲
 
Bugs issue

Inconsistent data reporting

Fix: 1. Ensure that the wearable device is worn correctly and consistently for accurate data collection. 2. Regularly calibrate the device if the... ⇲
 
Slow issue

Clunky app performance

Fix: 1. Clear the app cache and data by going to Settings > Apps > VeryFitPro > Storage > Clear Cache and Clear Data. This can help improve perfo... ⇲
 
Compatibility issue

Limited compatibility with Google Fit

Fix: 1. Check the VeryFitPro app settings to see if there is an option to link with Google Fit. If available, follow the prompts to connect. 2. E... ⇲
 
Freezing issue

Frequent app freezing

Fix: 1. Clear the app cache and data by going to Settings > Apps > VeryFitPro > Storage > Clear Cache and Clear Data. This can help resolve freez... ⇲
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 what users are saying
Bad experience
49.5%

Good experience
40.8%

Neutral
9.7%

~ from our NLP analysis of 84,862 combined software ratings.

 Private Data VeryFitPro collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. add or remove accounts
  4. read your contacts
  5. modify your contacts
  6. approximate location (network-based)
  7. precise location (GPS and network-based)
  8. read your text messages (SMS or MMS)
  9. receive text messages (SMS)
  10. directly call phone numbers
  11. modify phone state
  12. read call log
  13. read phone status and identity
  14. read the contents of your USB storage
  15. modify or delete the contents of your USB storage
  16. take pictures and videos
  17. view Wi-Fi connections
  18. body sensors (like heart rate monitors)
  19. view network connections
  20. pair with Bluetooth devices
  21. access Bluetooth settings
  22. connect and disconnect from Wi-Fi
  23. full network access
  24. draw over other apps
  25. control vibration
  26. prevent device from sleeping
  27. read Google service configuration
  28. receive data from Internet