fix problems on Applaydu Family Games [android]

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—— Run into issues on Applaydu Family Games? Get help pending when official support gets back to you!

Applaydu family games
Info:
company: Ferrero Trading Lux S.A.
: contact@applaydu.com
: Ferrero Trading Lux S.A. 16, rue de Trèves 1633 Senningerberg Luxembourg
Chat with our AI-based Applaydu family games Support
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Freezing issue

Screen keeps freezing

Fix: Clear the app's cache by going to Settings > Apps > Applaydu > Storage > Clear Cache. This can help improve performance. OR If the issue... ⇲
 
Network issue

Applaydu family games claims no Internet connection

Fix: Check your device's Internet connection by opening a web browser and visiting a website. If there is no connection, reconnect to Wi-Fi or mo... ⇲
 
UI issue

Cannot exit the app easily

Fix: Use the recent apps button on your device (usually a square or three lines) to swipe the app away and close it. OR If the app is unrespon... ⇲

Drawings overlap in the drawing section

Fix: Try zooming in or out using pinch gestures to adjust the view and separate overlapping drawings. OR Use the undo feature if available to... ⇲
 
Camera issue

Scanning requires flat surface but fails

Fix: Ensure the surface is well-lit and free of clutter. A plain, contrasting background can help the scanner recognize the QR code better. OR... ⇲

Camera does not zoom out for QR code

Fix: Try moving the camera further away from the QR code to see if it automatically adjusts the zoom level. OR Check if there is a manual zoom... ⇲
 
Backup issue

No functional cloud backup

Fix: Manually save your progress by taking screenshots or using the app's export feature if available. OR Regularly back up your device data t... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources for Applaydu. OR Check for updates to the app in the Google Pl... ⇲
 
Gameplay issue

Dancing mini-game hard to control

Fix: Adjust the sensitivity settings in the game options if available, to make controls more responsive. OR Practice the mini-game in a less c... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.1%

Bad experience
11.9%

Neutral
5.0%

~ from our NLP analysis of 99,477 combined software ratings.

 Private Data Applaydu family games collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view network connections
  6. pair with Bluetooth devices
  7. full network access
  8. change your audio settings
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. Google Play license check
  13. receive data from Internet