fix problems on ExpressVPN [android]

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—— Run into issues on ExpressVPN? Get help pending when official support gets back to you!

ExpressVPN: VPN Fast & Secure
Info:
company: ExpressVPN
: support@expressvpn.com
: www.expressvpn.com
: Express Technologies Ltd Road Town, Tortola, British Virgin Islands
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Network issue

Slow internet speeds

Fix: 1. Connect to a closer server: Open the ExpressVPN app, select a server that is geographically closer to your location. This can reduce late... ⇲

Inability to access certain websites

Fix: 1. Switch servers: Try connecting to a different server location within the ExpressVPN app. Some websites may be blocked in specific regions... ⇲

Difficulty reconnecting after switching networks

Fix: 1. Enable 'Reconnect on Wi-Fi' feature: In the ExpressVPN app, go to Settings and enable the option to automatically reconnect when switchin... ⇲

Requires manual reconnection after device sleep

Fix: 1. Enable 'Reconnect on Wi-Fi' feature: In the app settings, enable the option that allows the VPN to reconnect automatically when the devic... ⇲
 
Account issue

Complicated cancellation process

Fix: 1. Use the app: Open the ExpressVPN app, go to Account Settings, and look for the cancellation option. Follow the prompts to cancel your sub... ⇲
 
Support issue

Poor customer support

Fix: 1. Use the help center: Visit the ExpressVPN help center online for FAQs and troubleshooting guides that may resolve your issue without need... ⇲
 
Notifications issue

Issues with notifications

Fix: 1. Check app permissions: Go to your device's Settings > Apps > ExpressVPN > Permissions, and ensure that notifications are enabled for the... ⇲
 
Compatibility issue

Problems with Android Auto compatibility

Fix: 1. Check for updates: Ensure that both the ExpressVPN app and your Android Auto app are updated to the latest versions available in the Goog... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Check that the ExpressVPN app is updated on all devices and that the operating systems are also up to dat... ⇲

Limited functionality with streaming services

Fix: 1. Try different servers: Connect to various servers optimized for streaming within the ExpressVPN app, as some servers may work better with... ⇲

Lack of split tunneling support for many apps

Fix: 1. Use the split tunneling feature: If available, go to the app settings and enable split tunneling for the apps you want to use without the... ⇲
 
Ads issue

False advertising regarding functionality in China

Fix: 1. Research current capabilities: Check online forums or user reviews for the latest information on ExpressVPN's performance in China, as th... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... ⇲
 
Payments issue

High subscription costs

Fix: 1. Look for promotions: Check the ExpressVPN website for any ongoing promotions or discounts that may lower the subscription cost. OR 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.8%

Bad experience
12.7%

Neutral
3.5%

~ from our NLP analysis of 375,717 combined software ratings.

 Private Data ExpressVPN collects from your Android
  1. precise location (GPS and network-based)
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet

  Cost of Subscriptions
  1. $12.95 - $116.99 per item