Fix Cambly Kids errors on android

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Updates
Inability to join lessons after app update

🛠️ Try restarting the app and your device to refresh the connection. This can often resolve temporary g... show fix »
Weekly classes not displayed after update

🛠️ Refresh the app by logging out and then logging back in to see if the classes reappear. OR Check... show fix »
Inability to communicate with tutor after update

🛠️ Check the app permissions to ensure that it has access to your device's messaging features, as this... show fix »
 
Settings
Difficulty adding multiple children

🛠️ Ensure that you are logged into the correct account associated with each child. Check the settings t... show fix »
No option to cancel subscription easily

🛠️ Navigate to the account settings in the app and look for subscription management options. Follow the... show fix »
 
Scheduling
Teachers often unavailable when scheduling

🛠️ Check the teacher's availability in advance and try to book lessons during peak hours when more teac... show fix »
Time zone issues with teacher availability

🛠️ Manually adjust your time zone settings in the app to match your local time zone to avoid confusion... show fix »
Frequent tutor cancellations

🛠️ Consider scheduling lessons with multiple tutors to have backup options in case of cancellations.... show fix »
 
Content
Inappropriate content for advanced learners

🛠️ Utilize the content filtering options in the app to select appropriate materials for advanced learne... show fix »
 
Search
Difficulty filtering schedule by date

🛠️ Look for a calendar view option in the scheduling section of the app, which may allow you to filter... show fix »
Difficulty finding the right teacher

🛠️ Use the search and filter options in the app to narrow down teachers based on their specialties and... show fix »
 
Bookings
Trial session booking issues

🛠️ Ensure that you are following the correct steps to book a trial session, as outlined in the app's he... show fix »
 
Crashes
Poor app performance and crashes

🛠️ Clear the app cache and data in your device settings to free up space and improve performance. OR... show fix »
 
Account
Lost trial lesson after password reset

🛠️ Check your email for any confirmation or notification regarding the trial lesson, as it may still be... show fix »
 
Compatibility
Android version has fewer features than iOS

🛠️ Regularly check for app updates in the Google Play Store, as features may be added over time to the... show fix »
 
Payments
Subscription renewal issues

🛠️ Verify your payment method and ensure that it is valid and has sufficient funds for renewal. OR C... show fix »
 
Messages
Inability to view/reply to messages

🛠️ Check the app permissions to ensure it has access to notifications and messaging features. OR Try... show fix »
 
Audio
Microphone and camera issues preventing lesson entry

🛠️ Check the app permissions in your device settings to ensure that Cambly Kids has access to your micr... show fix »
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 Contact Support
Developer:
Cambly
Email:
  help@cambly.com
Website:
🌐 www.cambly.com
Terms/Privacy:
⚔️ https://www.cambly.com/legal/kids_privacy_policy
 Private Data Cambly Kids collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. send sticky broadcast
  10. full network access
  11. change your audio settings
  12. run at startup
  13. control vibration
  14. prevent device from sleeping
  15. Google Play license check
  16. receive data from Internet

 Breakdown of Software Ratings
Positive experience
66.6%

Negative experience
27.2%

Neutral
6.0%

~ from our NLP analysis of 3,118 combined software ratings.