fix problems on TenderU [android]

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—— Run into issues on TenderU? Get help pending when official support gets back to you!

TenderU - Real Video Chat
Info:
company: TenderU
: goparty999@gmail.com
: www.tenderu.me
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Crashes issue

Frequent app crashes

Fix: 1. Ensure that your app is updated to the latest version available in the Google Play Store. 2. Clear the app cache and data by going to Set... ⇲
 
Network issue

Frequent call disconnections without compensation

Fix: 1. Check your network connection to ensure it is stable during calls. 2. Restart your device to refresh the connection. OR 1. Document in... ⇲

Network issues reported

Fix: 1. Check your internet connection by trying to access other apps or websites. 2. If you are on Wi-Fi, try switching to mobile data or vice v... ⇲
 
Payments issue

Coins not credited after payment

Fix: 1. Check your transaction history within the app to confirm if the payment was processed. 2. If the payment is confirmed, try logging out of... ⇲

High costs for chatting

Fix: 1. Review the app's pricing structure in the settings or help section to understand the costs associated with chatting. 2. Consider using th... ⇲

No refund process

Fix: 1. Review the app's terms of service to understand their refund policy. 2. If you believe you are entitled to a refund, document your case a... ⇲

Overall expensive for middle-class users

Fix: 1. Explore any available discounts or promotional offers that may reduce costs. 2. Consider using the app during off-peak times when costs m... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use the in-app support feature to submit a ticket, ensuring you provide detailed information about your issue. 2. Check if there are any... ⇲
 
Customization issue

Limited free usage

Fix: 1. Familiarize yourself with the app's free features and usage limits to maximize your experience. 2. Look for any referral programs or prom... ⇲
 
Bugs issue

Bots instead of real users

Fix: 1. Engage with users in different chat rooms or sections of the app to find real users. 2. Use filters or settings to prioritize interaction... ⇲
 
UI issue

Inconsistent user experience

Fix: 1. Provide feedback through the app's feedback feature to highlight specific inconsistencies you encounter. 2. Try using the app at differen... ⇲
 
Registration issue

Sign-up issues for new accounts

Fix: 1. Ensure that you are using a valid email address and that it is not already associated with an existing account. 2. Check your internet co... ⇲
 
Account issue

Unreliable VIP subscription activation

Fix: 1. Verify that your payment for the VIP subscription was successful by checking your transaction history. 2. Log out and back into the app t... ⇲

Old users face restrictions

Fix: 1. Review the app's policies regarding user restrictions to understand the reasons behind them. 2. Engage with the community to find out if... ⇲
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 what users are saying
Good experience
57.6%

Bad experience
41.3%

Neutral
1.1%

~ from our NLP analysis of 5,732 combined software ratings.

 Private Data TenderU collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. pair with Bluetooth devices
  9. full network access
  10. change your audio settings
  11. reorder running apps
  12. draw over other apps
  13. control vibration
  14. prevent device from sleeping
  15. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item