fix problems on TextPlus [android]

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—— Run into issues on TextPlus? Get help pending when official support gets back to you!

textPlus: Text Message + Call
Info:
company: textPlus
: gethelp@textplus.com
: www.textplus.com
: 222 N Pacific Coast HWY STE 2000 PMB#491 El Segundo, CA 90245
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Support issue

Customer support is unresponsive

Fix: 1. Check the FAQ section: Many common issues are addressed in the FAQ section of the textPlus website or app. 2. Use community forums: Look... ⇲
 
Installation issue

Requires constant reinstallation to function

Fix: 1. Clear app cache: Go to Settings > Apps > textPlus > Storage > Clear Cache. This can help resolve issues that may require reinstallation.... ⇲
 
Bugs issue

Inability to earn credits for calls consistently

Fix: 1. Check the earning criteria: Ensure you are meeting the requirements to earn credits, such as completing offers or watching ads. 2. Restar... ⇲
 
Freezing issue

textPlus freezes during use

Fix: 1. Restart your device: A simple restart can often resolve freezing issues. 2. Clear app cache: Go to Settings > Apps > textPlus > Storage >... ⇲
 
Security issue

Requires human verification that often fails

Fix: 1. Ensure a stable internet connection: A poor connection can cause verification issues. Check your Wi-Fi or mobile data signal. 2. Restart... ⇲
 
Messages issue

Messages often fail to send without notification

Fix: 1. Check your internet connection: Ensure you have a stable internet connection as messages require data to send. If you are on Wi-Fi, try s... ⇲

Group chat messages are out of order

Fix: 1. Restart the app: Close and reopen textPlus to refresh the chat interface. 2. Clear app cache: Go to Settings > Apps > textPlus > Storage... ⇲

Inability to receive/send picture/video messages

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as media messages require data to send and receive. 2. Rest... ⇲

Old messages disappear

Fix: 1. Check your settings: Ensure that you have not set any message deletion settings that may be causing old messages to disappear. 2. Clear a... ⇲
 
Ads issue

High frequency of ads disrupts usage

Fix: 1. Consider upgrading to a premium subscription: This will remove ads and provide a smoother experience. 2. Use the app during off-peak hour... ⇲

Ads interfere with texting

Fix: 1. Consider upgrading to a premium subscription: This will remove ads and provide a smoother texting experience. 2. Use the app during off-p... ⇲

Ads redirect to app store instead of closing

Fix: 1. Close the app: If an ad redirects you, close the app and reopen it to return to your previous activity. 2. Clear app cache: Go to Setting... ⇲
 
Crashes issue

textPlus crashes during number selection

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Clear app cache: Go to Settings > Apps > textPlu... ⇲
 
Slow issue

Slow response times when answering calls

Fix: 1. Check your device performance: Ensure that your device is not overloaded with apps running in the background. Close unnecessary apps to f... ⇲
 
Customization issue

No option to set as default messaging app

Fix: 1. Use the app as intended: While you cannot set textPlus as the default messaging app, you can still use it alongside your default app for... ⇲
 
Settings issue

Limited functionality without premium subscription

Fix: 1. Explore free features: Familiarize yourself with the free features available in textPlus and make the most of them. 2. Consider upgrading... ⇲
 
Notifications issue

Long delay in message delivery notifications

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can delay notifications. 2. Restart th... ⇲
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 what users are saying
Good experience
74.5%

Bad experience
18.7%

Neutral
6.8%

~ from our NLP analysis of 532,410 combined software ratings.

 Private Data textPlus collects from your Android
  1. read your contacts
  2. modify your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. directly call phone numbers
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. send sticky broadcast
  16. disable your screen lock
  17. full network access
  18. change your audio settings
  19. control Near Field Communication
  20. run at startup
  21. draw over other apps
  22. control vibration
  23. prevent device from sleeping
  24. Google Play license check
  25. read Google service configuration
  26. download files without notification
  27. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $44.99 per item