—— Run into issues on Plant Parent? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to disable auto-completion of tasks. If not, consider setting reminders for a specific t... ⇲
Fix: Check your Google Play subscription settings by going to the Google Play Store, tapping on your profile icon, selecting 'Payments & subscrip... ⇲
Fix: Download any available offline content or plant care guides within the app to access them without an internet connection. OR Use the app... ⇲
Fix: Check if the app has an offline mode. If it does, enable it to use the app without WiFi. Otherwise, ensure you have mobile data enabled when... ⇲
Fix: Go to the app settings and check if there is an option to disable automatic marking of reminders. If not, consider setting reminders for a s... ⇲
Fix: Ensure that the light meter is being used in the correct conditions. Avoid using it in direct sunlight or in shaded areas, as this can affec... ⇲
Fix: Manually adjust the light settings in the app by going to the plant's profile and selecting the correct light condition based on your observ... ⇲
Fix: Cross-reference the diagnosis results with reputable plant care websites or forums to verify the information provided by the app. OR Keep... ⇲
Fix: Adjust the watering recommendations manually based on your plant's specific needs and environmental conditions, rather than relying solely o... ⇲
Fix: Manually clear overdue tasks by going into the task list and selecting the option to mark them as completed or reset them. OR Keep a sepa... ⇲
Fix: Try creating a new plant profile for each plant instead of linking them, ensuring that each plant has its own unique identifier in the app.... ⇲
Fix: Use a separate light meter app to verify the readings and adjust your plant's location based on accurate measurements. OR Experiment with... ⇲
Fix: Adjust the watering schedule based on your plant's specific needs. Research the specific plant species to understand its watering requiremen... ⇲
Fix: Manually reset missed tasks by going into the task list and selecting the option to reset or edit the task status. OR Create a new task f... ⇲
Fix: Use a photo editing app to create a collage of your plant images and upload it as a single image if the app allows image uploads in that for... ⇲
Fix: Keep a manual log of off-schedule care tasks in a notebook or a notes app to track them separately from the app. OR Use a calendar app to... ⇲
Fix: Check if the app has a specific format or size requirement for images. Resize or convert your images to the required format using a photo ed... ⇲
Fix: Manually log watering dates in a separate note-taking app or use a calendar app to keep track of when you water each plant. OR Check if t... ⇲
Fix: After making changes to the watering schedule, ensure you tap 'Save' or 'Confirm' before exiting the settings to ensure changes are recorded... ⇲
Fix: Ensure that you are saving changes after editing the watering schedule. Look for a 'Save' button or similar option before exiting the schedu... ⇲
Fix: Follow the steps to unsubscribe through the Google Play Store by going to 'Payments & subscriptions', selecting 'Subscriptions', and then ch... ⇲
Fix: Follow the same steps as unsubscribing from a subscription through the Google Play Store to cancel the free trial before it converts to a pa... ⇲
Fix: Go into the app settings and adjust notification preferences to limit or turn off notifications related to premium services. OR Consider... ⇲
Fix: Read the terms and conditions of the free trial carefully to understand what is included and when charges will begin. OR Consider using a... ⇲
Fix: Take your time to read through the prompts carefully. If you are unsure, consider researching the benefits of the premium subscription onlin... ⇲
Fix: Supplement the app's database by researching plants online and keeping a personal record of care instructions for plants not listed in the a... ⇲
Fix: Research care instructions from reputable gardening websites or books and create a personal care guide for your plants. OR Join plant car... ⇲
Fix: Ensure your device's camera permissions are enabled for the app by going to your device settings, selecting 'Apps', finding the app, and che... ⇲
Fix: Ensure that you are holding the camera steady and at the correct distance from the plant. Use a tripod or stable surface if necessary. OR... ⇲
Fix: Explore the app settings to customize the interface and features to better suit your needs, if available. OR Consider using the free vers... ⇲
Fix: Try unlinking and then relinking the plants to see if that resolves the glitch. Go to the plant management section and follow the unlinking... ⇲