fix problems on Muzz [android]

—— Run into issues on Muzz? Get help pending when official support gets back to you!

Muzz: Muslim Marriage & Social

Info:

company: Muzz

: support@muzz.com

: www.muzz.com

: MUZZ LTD 249 Cranbrook Road, Ilford, England, United Kingdom IG1 4TG

Chat with our AI-based Muzz Support

🛠️ Common Muzz Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Profiles take long to load

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Switch between Wi-Fi and mobile data to see if it... ⇲

1% of users had this problem

Main page shows error message

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if the i... ⇲

16% of users had this problem

Account issue

Profile verification issues

Fix: 1. Ensure you have a stable internet connection: A poor connection can hinder the verification process. Switch to a stronger Wi-Fi or mobile... ⇲

Customization issue

Inability to filter by age preference

Fix: 1. Check app settings: Go to the filter settings in Muzz and ensure that the age preference is set correctly. 2. Update the app: Make sure... ⇲

Settings issue

Location filter preferences not applying

Fix: 1. Check location settings: Ensure that Muzz has permission to access your location. Go to Settings > Apps > Muzz > Permissions and enable l... ⇲

Location discrepancies in profiles

Fix: 1. Check your location settings: Ensure that Muzz has permission to access your location. Go to Settings > Apps > Muzz > Permissions and ena... ⇲

Gameplay issue

Too many inactive profiles

Fix: 1. Use filters: Apply filters to narrow down your matches to more active users. 2. Report inactive profiles: If you come across profiles th... ⇲

Limited swipes available

Fix: 1. Wait for a reset: Many apps have a daily limit on swipes. Wait until the next day for your swipes to reset. 2. Engage with existing matc... ⇲

Limited free edition features

Fix: 1. Explore app features: Familiarize yourself with the features available in the free edition to maximize your experience. 2. Engage with t... ⇲

Crashes issue

Muzz crashes after update

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. Turn off your device completely, wait for a few seconds, and th... ⇲

Messages issue

Messages erased after opening

Fix: 1. Check app settings: Go to Muzz settings and look for any options related to message storage or auto-delete features. Ensure that these se... ⇲

Notifications issue

Delayed notifications

Fix: 1. Check notification settings: Go to your device Settings > Apps > Muzz > Notifications and ensure notifications are enabled. 2. Clear app... ⇲

Ads issue

Constant ads for premium membership

Fix: 1. Use the app during off-peak hours: Sometimes, using the app during less busy times can reduce the frequency of ads. 2. Explore free alte... ⇲

Loading issue

Technical issues with loading matches

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it improves... ⇲

Support issue

Customer service neglect

Fix: 1. Check FAQs: Look for a help or FAQ section within the app or on the website to find answers to common questions. 2. Use in-app support:... ⇲

UI issue

Blurred profiles for non-premium users

Fix: 1. Upgrade to premium: If you want to see clear profiles, consider upgrading to a premium membership. 2. Engage with the app: Sometimes, en... ⇲

Payments issue

High cost of instant messaging

Fix: 1. Use free messaging options: If available, utilize any free messaging features within the app. 2. Limit messaging: Be selective about who... ⇲

Forced subscription for basic services

Fix: 1. Review subscription options: Check if there are any free trials or limited-time offers that allow you to access basic services without a... ⇲

Bugs issue

Blocked profiles reappearing in suggestions

Fix: 1. Double-check block settings: Go to your block list in the app settings to ensure the profiles are still blocked. 2. Clear app cache: Go... ⇲

Security issue

Racial bias in photo verification

Fix: 1. Use clear and well-lit photos: Ensure that the photos you submit for verification are clear and well-lit to avoid any potential bias. 2.... ⇲

Compatibility issue

Incompatibility with temporary phones

Fix: 1. Check device compatibility: Ensure that your temporary phone meets the minimum requirements for running Muzz. 2. Use a different device:... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.1%

Bad experience

9.7%

Neutral

5.2%

~ from our NLP analysis of 195,309 combined software ratings.

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Private Data Muzz collects from your Android

find accounts on the device
read your contacts
approximate location (network-based)
precise location (GPS and network-based)
read phone status and identity
read the contents of your USB storage
take pictures and videos
record audio
view Wi-Fi connections
view network connections
pair with Bluetooth devices
change network connectivity
full network access
change your audio settings
run at startup
control vibration
prevent device from sleeping
receive data from Internet

Cost of Subscriptions

$0.99 - $179.99 per item