fix problems on Fitpro [android]

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—— Run into issues on Fitpro? Get help pending when official support gets back to you!

fitpro
Info:
company: Shenzhen Well Fitness Management Technology Co,LTD
: chenfengwellfitness@gmail.com
: fitpro.jusonsmart.com
: cto@hstong.net
Chat with our AI-based fitpro Support
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Bugs issue

Inaccurate health measurements

Fix: Ensure the watch is worn correctly. The watch should be snug on your wrist, just above the wrist bone, to ensure accurate readings. OR Ca... ⇲

fitpro does not save contacts

Fix: Ensure that the app has permission to access your contacts. Go to your phone's settings, find the FitPro app, and enable contact permissions... ⇲

fitpro displays incorrect data

Fix: Ensure that the app and watch are properly synced. Manually sync the app by refreshing the main screen or using a sync option in the setting... ⇲
 
Syncing issue

fitpro does not sync steps

Fix: Check the app's permissions to ensure it has access to necessary sensors and data. Go to your phone's settings, find the FitPro app, and ens... ⇲
 
Permissions issue

fitpro requires excessive permissions

Fix: Review the permissions and disable any that are not necessary for the app's core functionality. Go to your phone's settings, find the FitPro... ⇲
 
UI issue

fitpro interface is confusing

Fix: Spend some time exploring the app to familiarize yourself with its layout and features. Look for a user guide or tutorial within the app, wh... ⇲
 
Network issue

fitpro fails to locate the watch

Fix: Ensure that the watch is charged and turned on. A low battery or powered-off device can prevent the app from locating it. OR Move closer... ⇲
 
Compatibility issue

fitpro does not support certain features

Fix: Check if there are any settings or options within the app that need to be enabled for the features you are trying to use. Sometimes features... ⇲

fitpro has limited app compatibility

Fix: Ensure your phone's operating system is up to date, as newer versions may improve compatibility with the FitPro app. OR Look for alternat... ⇲
 
Battery issue

fitpro has poor battery management

Fix: Limit the app's background activity by going to your phone's settings, selecting 'Battery', and then 'Battery Usage'. Find the FitPro app an... ⇲
 
Customization issue

fitpro does not allow customization

Fix: Explore the app settings to see if there are any customization options available. Some features may be customizable but not immediately obvi... ⇲
 
Loading issue

fitpro fails to load after updates

Fix: Clear the app cache and data. Go to your phone's settings, find the FitPro app under 'Apps', and select 'Storage'. Tap on 'Clear Cache' and... ⇲
 
Settings issue

fitpro does not support 12-hour time format

Fix: Check the app settings for any time format options. Some apps allow you to switch between 24-hour and 12-hour formats. OR Change your pho... ⇲

fitpro does not allow changing language settings

Fix: Check the app settings for any language options. Some apps have language settings that are not immediately obvious. OR Change your phone'... ⇲
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 what users are saying
Good experience
58.6%

Bad experience
33.8%

Neutral
7.6%

~ from our NLP analysis of 409,011 combined software ratings.

 Private Data fitpro collects from your Android
  1. retrieve running apps
  2. read sensitive log data
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read your text messages (SMS or MMS)
  7. receive text messages (SMS)
  8. directly call phone numbers
  9. read call log
  10. read phone status and identity
  11. access USB storage filesystem
  12. read the contents of your USB storage
  13. modify or delete the contents of your USB storage
  14. take pictures and videos
  15. view Wi-Fi connections
  16. view network connections
  17. pair with Bluetooth devices
  18. access Bluetooth settings
  19. connect and disconnect from Wi-Fi
  20. control flashlight
  21. full network access
  22. change your audio settings
  23. run at startup
  24. reorder running apps
  25. control vibration
  26. prevent device from sleeping
  27. allow Bluetooth pairing by Application
  28. download files without notification