Fix Desertcart errors on android

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27 problems reported in the past 24 hours

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Payments
Price changes after adding items to cart

🛠️ Before finalizing your purchase, double-check the prices of items in your cart. If you notice a pric... show fix »
No refund for canceled orders

🛠️ Review the cancellation policy on Desertcart's website to understand the terms. If eligible, follow... show fix »
Unclear subscription charges

🛠️ Check your account settings for any subscription details. This may provide clarity on what you are b... show fix »
Difficulties in updating payment information

🛠️ Go to your account settings and look for the payment methods section. Ensure you are entering the co... show fix »
High shipping costs

🛠️ Look for items that offer free shipping or check if there are any promotions for reduced shipping co... show fix »
subscription charges without consent

🛠️ Review your account settings to check for any active subscriptions and cancel them if necessary to a... show fix »
lack of refund for canceled orders

🛠️ Keep a record of your cancellation confirmation and check the app's refund policy to understand the... show fix »
high prices compared to competitors

🛠️ Use price comparison websites or apps to check for better deals on the same items before purchasing... show fix »
price changes after adding items to cart

🛠️ Check the prices of items before finalizing your purchase to avoid surprises. Take note of the price... show fix »
difficulties in updating payment information

🛠️ Go to your account settings and ensure you are following the correct steps to update payment informa... show fix »
 
Slow
Slow app performance

🛠️ Close any background apps that may be using up memory. This can help improve the performance of Dese... show fix »
slow app performance

🛠️ Free up device storage by deleting unused apps or files, as low storage can slow down app performanc... show fix »
 
Search
Inability to filter or sort items

🛠️ Use the search bar to find specific items and then manually sort through the results. This can help... show fix »
Lack of relevant search results

🛠️ Use more specific keywords when searching for items to improve the relevance of search results. OR... show fix »
inability to filter or sort items

🛠️ Use the search bar to find specific items or categories, which can help narrow down your options eve... show fix »
 
Bugs
Errors when adding to wish list

🛠️ Try logging out of your account and then logging back in. This can refresh your session and resolve... show fix »
 
UI
Inconvenient live chat interface

🛠️ If the live chat is difficult to use, consider using the FAQ section on the website for quick answer... show fix »
chat feature is inconvenient

🛠️ Use the app's FAQ section for quick answers instead of the chat feature, which may save time. OR... show fix »
 
Account
Invalid phone number format error

🛠️ Double-check the format of the phone number you are entering. Ensure it includes the correct country... show fix »
items marked as unavailable after selection

🛠️ Refresh the app or restart it to see if the item becomes available again, as this can sometimes reso... show fix »
 
Notifications
Old notifications cannot be deleted

🛠️ Try clearing the app cache to see if that helps in refreshing the notifications list. OR Check if... show fix »
notifications not dated

🛠️ Check your app notification settings to ensure they are enabled and that your device's date and time... show fix »
 
Network
Website issues during order confirmation

🛠️ Refresh the page or try using a different browser to see if the issue persists. Sometimes, browser c... show fix »
 
Support
Delayed customer support response

🛠️ Check the support section for FAQs or troubleshooting guides that may address your issue without nee... show fix »
poor customer service response

🛠️ Utilize the FAQ section of the app or website for quick answers to common questions, which may resol... show fix »
 
Syncing
inconsistent order tracking

🛠️ Check your email for tracking updates directly from the shipping provider, as they may provide more... show fix »
 
Glitches
glitches in entering personal information

🛠️ Ensure your device's software is up to date, as outdated software can cause compatibility issues wit... show fix »
 
Loading
app does not load properly

🛠️ Clear the app cache and data by going to Settings > Apps > Desertcart > Storage > Clear Cache and Cl... show fix »
 
Login
no 'remember me' option

🛠️ Use a password manager app to save your login credentials securely, allowing for easier access witho... show fix »
 
Settings
no option to save items for later

🛠️ Create a wishlist or note items you want to save in a separate app or document until you are ready t... show fix »
 
Crashes
app crashes frequently

🛠️ Clear the app cache by going to Settings > Apps > Desertcart > Storage > Clear Cache. This can help... show fix »
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 Contact Support
Developer:
Desertcart
Email:
  support@desertcart.com
Website:
🌐 www.desertcart.com
Terms/Privacy:
⚔️ https://www.desertcart.ae/help?page=privacy_policy
 Private Data desertcart collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view network connections
  7. full network access
  8. run at startup
  9. draw over other apps
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet

 Breakdown of Software Ratings
Positive experience
64.3%

Negative experience
31.4%

Neutral
2.8%

~ from our NLP analysis of 5,093 combined software ratings.