Fix UKG Dimensions errors on android

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25 problems reported in the past 24 hours

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Screen
Blank screens

🛠️ Force stop the app by going to Settings > Apps > UKG Dimensions > Force Stop, then reopen the app.... show fix »
 
Login
Requires multiple authentications

🛠️ Ensure that your device's date and time settings are correct, as incorrect settings can cause authen... show fix »
Logs out unexpectedly

🛠️ Check your app settings for any session timeout settings and adjust them if possible. OR Make sur... show fix »
Inconsistent login functionality

🛠️ Ensure that you are entering the correct username and password. Use the 'forgot password' feature if... show fix »
 
Loading
Slow loading times

🛠️ Clear the app cache and data by going to Settings > Apps > UKG Dimensions > Storage > Clear Cache an... show fix »
Infinite loading screens

🛠️ Force stop the app and restart it to see if that resolves the loading issue. Go to Settings > Apps >... show fix »
 
UI
Unresponsive user interface

🛠️ Try restarting your device to refresh the system and clear any temporary glitches. OR Check for u... show fix »
Poor calendar view

🛠️ Explore the app settings to see if there are options to customize the calendar view or switch to a d... show fix »
Tedious navigation

🛠️ Familiarize yourself with the app layout and features by reviewing any available user guides or tuto... show fix »
Limited schedule viewing options

🛠️ Check the app settings for any options to customize your schedule view or filter the information dis... show fix »
Inability to delete duplicate punches

🛠️ Look for an option in the app settings or user profile that allows you to manage or edit your punche... show fix »
Lack of intuitive design

🛠️ Take time to explore the app's features and layout to become more familiar with its design. Look for... show fix »
 
Security
Password change prompts too often

🛠️ Check if your organization has specific security policies that require frequent password changes and... show fix »
 
Network
Geolocation issues

🛠️ Ensure that location services are enabled on your device and that the app has permission to access y... show fix »
Internal server errors

🛠️ Try logging out and back into the app to refresh your session and clear any temporary errors. OR... show fix »
Bad request errors

🛠️ Clear the app cache and data to reset any corrupted files that may be causing the error. Go to Setti... show fix »
 
Installation
Complex setup process

🛠️ Follow a step-by-step guide or tutorial provided within the app or online to simplify the setup proc... show fix »
Requires frequent uninstallation and reinstallation

🛠️ Check for updates regularly and ensure you are using the latest version of the app to minimize issue... show fix »
 
Crashes
App crashes

🛠️ Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Go t... show fix »
 
Permissions
Permissions issues

🛠️ Go to Settings > Apps > UKG Dimensions > Permissions and ensure all necessary permissions are grante... show fix »
 
Privacy
Data monitoring concerns

🛠️ Review the app's privacy settings to understand what data is being collected and how it is used. Adj... show fix »
 
Compatibility
Incompatibility with certain devices

🛠️ Check the app's requirements in the Google Play Store to ensure your device meets the minimum specif... show fix »
 
Updates
Excessive prompts for updates

🛠️ Check the app settings to see if there is an option to disable automatic update notifications, if av... show fix »
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 Contact Support
Developer:
Kronos Incorporated
Email:
  KronosMobileDevelopment@Kronos.com
Website:
🌐 www.ukg.com
Terms/Privacy:
⚔️ https://www.ukg.com/privacy
 Private Data UKG Dimensions collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. control flashlight
  9. full network access
  10. run at startup
  11. prevent device from sleeping
  12. receive data from Internet

 Breakdown of Software Ratings
Positive experience
74.7%

Negative experience
19.9%

Neutral
5.4%

~ from our NLP analysis of 54,037 combined software ratings.