Fix HomeByMe errors on android

  10 rue Marcel Dassault, 78140, Velizy-Villacoublay, France
I have a problem with HomeByMe
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Search
search results are inaccurate

🛠️ Use specific keywords when searching for items. Try to include the type of item and any specific fea... show fix »
 
Crashes
app crashes frequently

🛠️ Update the app to the latest version available in the Google Play Store. Developers often release up... show fix »
 
Network
loses progress during disconnection

🛠️ Save your work frequently by using the save feature in the app. Consider setting a timer to remind y... show fix »
error message for no internet connection

🛠️ Check your device's internet connection settings. Toggle airplane mode on and off to reset the conne... show fix »
 
Customization
inability to change door/window locations

🛠️ Select the door or window you want to move, then look for the move or edit option in the toolbar. If... show fix »
limited item selection

🛠️ Explore different categories within the app to find more items. Use the search function to look for... show fix »
 
Syncing
inspiration tab resets when switching apps

🛠️ Take screenshots of your inspiration tab before switching apps, so you can easily refer back to them... show fix »
items not saving properly

🛠️ Ensure you are connected to a stable internet connection when saving. Try saving your project again... show fix »
 
Installation
difficulty installing second floor

🛠️ Ensure you are in the correct mode for adding floors. Check the app's help section for specific inst... show fix »
 
Slow
laggy performance

🛠️ Close any unnecessary apps running in the background to free up system resources. Restart your devic... show fix »
 
Loading
long save times

🛠️ Try saving your project in smaller increments rather than saving everything at once. This can help r... show fix »
 
Glitches
kitchen countertop design glitches

🛠️ Try resetting the countertop design by removing it and re-adding it. Ensure you are using the latest... show fix »
 
UI
hard to move objects

🛠️ Zoom in on the object you want to move for better precision. Use the move tool carefully to drag the... show fix »
 
Compatibility
stairs won't connect on mobile

🛠️ Ensure you are using the correct tool for adding stairs. Check the app's help section for guidance o... show fix »
 
Settings
missing sensitivity and measurement options

🛠️ Check the app settings to see if there are options to adjust sensitivity or measurement units. Adjus... show fix »
 
Freezing
app freezes after update

🛠️ Clear the app's cache and data in your device settings. This can help resolve issues caused by corru... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Dassault Systèmes SE
Email:
  homebyme@homebyme.com
Website:
🌐 home.by.me
Terms/Privacy:
⚔️ https://home.by.me/en/privacy-policy/
 Private Data HomeByMe collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. draw over other apps
  9. control vibration
  10. prevent device from sleeping
  11. Google Play license check
  12. receive data from Internet

 Breakdown of Software Ratings
Positive experience
86.9%

Negative experience
10.8%

Neutral
1.9%

~ from our NLP analysis of 15,825 combined software ratings.