fix problems on HCL Verse [android]

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—— Run into issues on HCL Verse? Get help pending when official support gets back to you!

HCL Verse
Info:
company: HCL Software
: heyhcl@pnp-hcl.com
: www.hcltechsw.com
: 330 Potrero Avenue Sunnyvale, CA 94085 United States
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Storage issue

Uses excessive memory

Fix: Clear the app cache by going to Settings > Apps > HCL Verse > Storage > Clear Cache. This can help free up memory used by temporary files.... ⇲
 
Installation issue

Requires frequent reinstallations

Fix: Ensure that your device's operating system is up to date, as compatibility issues can cause the app to malfunction. Go to Settings > System... ⇲
 
Messages issue

Forwards emails without attachments by default

Fix: Check the app settings for email forwarding options. Look for a setting that allows you to include attachments when forwarding emails and en... ⇲

Creates empty draft messages

Fix: Ensure that you are not accidentally hitting the save button without entering any text. Double-check your drafts before saving them. OR T... ⇲
 
Notifications issue

Random alarm notifications

Fix: Review your notification settings in the app. Go to Settings > Notifications and adjust the settings for alarms and alerts to prevent random... ⇲

Calendar notifications are inconsistent

Fix: Check the calendar settings within the app to ensure notifications are enabled for all events. Go to Settings > Calendar > Notifications and... ⇲
 
UI issue

Nonresponsive buttons

Fix: Restart the app by closing it completely and reopening it. This can resolve temporary glitches that cause buttons to become unresponsive.... ⇲

Not user-friendly

Fix: Familiarize yourself with the app by exploring all menus and options. Sometimes, taking time to learn the layout can improve usability. OR... ⇲
 
Network issue

Constant server communication errors

Fix: Check your internet connection and ensure it is stable. If you are using a VPN, try disabling it to see if that resolves the issue. OR Lo... ⇲

Poor connectivity

Fix: Switch between Wi-Fi and mobile data to see if connectivity improves. Sometimes, one connection may be stronger than the other. OR Reset... ⇲
 
Syncing issue

Sync issues

Fix: Manually trigger a sync by going to the app settings and selecting 'Sync Now'. This can help if automatic syncing is not working. OR Remo... ⇲

Emails not refreshing

Fix: Manually refresh your inbox by pulling down on the email list to trigger a sync. OR Check the sync settings in the app to ensure that ema... ⇲

Local calendar not identified

Fix: Ensure that your local calendar is properly synced with the app. Go to Settings > Calendar and check if your local calendar is listed and en... ⇲
 
Slow issue

Lagging performance

Fix: Close any unnecessary apps running in the background to free up system resources. You can do this by accessing the recent apps menu. OR C... ⇲

Clunky performance

Fix: Clear the app cache and data to improve performance. Go to Settings > Apps > HCL Verse > Storage > Clear Cache and Clear Data. OR Conside... ⇲
 
Customization issue

Difficult to set appointment times

Fix: Use the calendar view to select appointment times instead of manually entering them, as this can simplify the process. OR Check for any u... ⇲
 
Permissions issue

Admin access required for unnecessary permissions

Fix: Review the permissions requested by the app in the settings. Go to Settings > Apps > HCL Verse > Permissions and disable any unnecessary per... ⇲

Root-like access requested

Fix: Review the permissions requested by the app and disable any that seem unnecessary. Go to Settings > Apps > HCL Verse > Permissions. OR Co... ⇲
 
Search issue

Poor search functionality

Fix: Try using specific keywords or phrases when searching to improve the accuracy of results. Avoid using vague terms. OR Use filters if avai... ⇲
 
Battery issue

High battery usage notifications

Fix: Check the battery usage settings on your device to see which apps are consuming the most power. Go to Settings > Battery > Battery Usage.... ⇲
 
Crashes issue

Crashes often

Fix: Ensure that your device has enough storage space available. Go to Settings > Storage and free up space if necessary. OR Check for updates... ⇲
 
Features issue

Basic feature set

Fix: Explore the app settings to see if there are any hidden features or options that can enhance functionality. OR Consider using additional... ⇲
 
Login issue

Login issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the password recovery option. OR... ⇲
 
Security issue

Potential security risks

Fix: Regularly update the app to ensure you have the latest security patches. Go to the Google Play Store and check for updates. OR Review the... ⇲
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 what users are saying
Bad experience
62.0%

Good experience
26.0%

Neutral
12.0%

~ from our NLP analysis of 16,210 combined software ratings.

 Private Data HCL Verse collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. add or remove accounts
  4. read calendar events plus confidential information
  5. add or modify calendar events and send email to guests without owners' knowledge
  6. read your contacts
  7. modify your contacts
  8. directly call phone numbers
  9. read phone status and identity
  10. read the contents of your USB storage
  11. modify or delete the contents of your USB storage
  12. view Wi-Fi connections
  13. view network connections
  14. create accounts and set passwords
  15. connect and disconnect from Wi-Fi
  16. full network access
  17. read sync settings
  18. run at startup
  19. control vibration
  20. prevent device from sleeping
  21. toggle sync on and off
  22. update component usage statistics
  23. close other apps
  24. receive data from Internet