Fix CVS errors on android

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20 problems reported in the past 24 hours

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Freezing
App freezes

🛠️ 1. Force close the app: Go to 'Settings' > 'Apps' > 'CVS/pharmacy' > 'Force Stop'. 2. Restart your d... show fix »
 
UI
Unresponsive input

🛠️ 1. Restart the app by closing it completely and reopening it. 2. If the issue continues, restart you... show fix »
Confusing user interface

🛠️ 1. Familiarize yourself with the app layout by exploring each section: 'Home', 'Prescriptions', 'Rew... show fix »
Inability to add items to cart

🛠️ 1. Ensure that you are logged into your account. 2. Try refreshing the app by closing and reopening... show fix »
Unclear pickup and delivery options

🛠️ 1. Navigate to the 'Pickup & Delivery' section in the app to view available options. 2. If options a... show fix »
 
Login
Constant logouts

🛠️ 1. Ensure that you are using the correct login credentials. 2. Check your internet connection; a wea... show fix »
Difficulty signing in

🛠️ 1. Ensure that you are entering the correct email and password. 2. If you forgot your password, use... show fix »
 
Glitches
Glitchy checkout process

🛠️ 1. Ensure that your app is updated to the latest version. 2. Restart the app and try the checkout pr... show fix »
 
Settings
Inability to change store location

🛠️ 1. Open the app and go to 'Account Settings'. 2. Look for 'Store Locator' or 'Change Store' option.... show fix »
 
Bugs
Missing rewards and coupons

🛠️ 1. Check if you are logged into the correct account that has the rewards linked. 2. Go to the 'Rewar... show fix »
Errors with coupon application

🛠️ 1. Ensure that the coupons are valid and not expired. 2. Check if the items in your cart qualify for... show fix »
Loss of extra bucks

🛠️ 1. Check your account to ensure that your ExtraBucks are linked correctly. 2. Review your purchase h... show fix »
 
Slow
Slow performance

🛠️ 1. Clear the app's cache: Go to 'Settings' > 'Apps' > 'CVS/pharmacy' > 'Storage' > 'Clear Cache'. 2.... show fix »
 
Notifications
Inconsistent medication reminders

🛠️ 1. Check your notification settings: Go to 'Settings' > 'Notifications' and ensure that notification... show fix »
Excessive promotional texts

🛠️ 1. Go to your account settings in the app and look for 'Notification Preferences'. 2. Adjust your pr... show fix »
 
Links
Broken links for appointment pre-check in

🛠️ 1. Ensure that you are using the latest version of the app. 2. Try accessing the appointment pre-che... show fix »
 
Account
Inability to view prescription history

🛠️ 1. Log into your account and navigate to the 'Prescriptions' tab. 2. Look for an option labeled 'Pre... show fix »
 
Updates
Frequent updates causing issues

🛠️ 1. Disable automatic updates for the app: Go to the Google Play Store, find the CVS/pharmacy app, an... show fix »
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 Contact Support
Developer:
CVS Pharmacy
Email:
  customercare@cvs.com
Website:
🌐 www.cvs.com
Terms/Privacy:
⚔️ https://www.cvs.com/retail/help/privacy_policy
 Private Data CVS collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. connect and disconnect from Wi-Fi
  14. full network access
  15. control Near Field Communication
  16. run at startup
  17. reorder running apps
  18. control vibration
  19. prevent device from sleeping
  20. read Google service configuration
  21. receive data from Internet

 Breakdown of Software Ratings
Positive experience
79.1%

Negative experience
17.3%

Neutral
3.7%

~ from our NLP analysis of 371,006 combined software ratings.