fix problems on NaturalReader [android]

​

—— Run into issues on NaturalReader? Get help pending when official support gets back to you!

NaturalReader - Text to Speech
Info:
company: Naturalsoft Limited
: support@naturalreaders.com
: www.naturalreaders.com
: 935 - 6388 No. 3 road Richmond BC V6Y 0L4 Canada
Chat with our AI-based NaturalReader Support
   Hello! How can I assist you?  

characters left:
 
Login issue

NaturalReader frequently prompts for login

Fix: Check your internet connection to ensure it is stable. If the connection is weak, the app may require frequent logins. Try switching to a di... ⇲
 
Audio issue

Playback stops when app is not in focus

Fix: Adjust your device's battery optimization settings. Go to Settings > Battery > Battery Optimization, find NaturalReader, and select 'Don't o... ⇲

Issues with pronunciation of basic words

Fix: Try changing the voice settings within the app. Go to Settings > Voice and select a different voice option to see if it improves pronunciati... ⇲

Inconsistent voice quality across platforms

Fix: Test the app on different devices to see if the issue persists. Sometimes, voice quality can vary based on device specifications. OR Adju... ⇲
 
Bugs issue

NaturalReader deletes files without reason

Fix: Ensure that you are saving files in a designated folder that is not subject to automatic cleanup by your device. Check your device's storage... ⇲

Inconsistent performance with PDF parsing

Fix: Try converting the PDF to a different format (like TXT or DOCX) using an online converter before importing it into NaturalReader. This can i... ⇲

Misses words and highlights wrong text areas

Fix: Ensure that the text you are using is formatted correctly. Remove any unnecessary formatting or special characters that may confuse the app.... ⇲
 
UI issue

Cumbersome bookmark feature

Fix: Familiarize yourself with the bookmark feature by reviewing the app's user guide or help section. This can provide tips on how to use it mor... ⇲
 
Settings issue

Limited character count per subscription

Fix: Review your subscription plan details to understand the character limits. If you frequently hit the limit, consider upgrading to a higher ti... ⇲
 
Payments issue

High subscription cost for premium features

Fix: Look for promotional offers or discounts that may be available for new users or during special events. Check the app's website or social med... ⇲

No monthly subscription option available

Fix: Consider using the app's free version to evaluate its features before committing to a longer subscription. This can help you determine if th... ⇲
 
Freezing issue

NaturalReader freezes or skips text

Fix: Ensure that your device's software is up to date. Go to Settings > System > Software Update to check for any available updates that may impr... ⇲
 
Camera issue

Image to text feature has recognition issues

Fix: Ensure that the images you are using are clear and well-lit. Use high-resolution images to improve recognition accuracy. OR Try using a d... ⇲
 
Syncing issue

Does not remember reading position after interruptions

Fix: Manually bookmark your position before exiting the app. Use the bookmark feature to save your place for easy retrieval later. OR Keep a s... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.5%

Bad experience
11.4%

Neutral
4.1%

~ from our NLP analysis of 32,935 combined software ratings.

 Private Data NaturalReader collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view network connections
  7. expand/collapse status bar
  8. full network access
  9. change your audio settings
  10. prevent device from sleeping
  11. install shortcuts
  12. disable or modify status bar

  Cost of Subscriptions
  1. $9.99 - $109.99 per item