fix problems on Joymeet [android]

​

—— Run into issues on Joymeet? Get help pending when official support gets back to you!

Joymeet: Dating, Match & Chat
Info:
company: PinkTrip Technology Limited
: joymeet1@gmail.com
: SUITE 603， 6/F LAWS COMM PLAZA 788 CHEUNG SHA WAN RD KL
Chat with our AI-based Joymeet Support
   Hello! How can I assist you?  

characters left:
 
Ads issue

False advertising of free services

Fix: To avoid confusion regarding free services, carefully read the terms and conditions provided within the app. This will help you understand w... ⇲
 
Bugs issue

Frequent bot interactions

Fix: To reduce interactions with bots, be selective about the profiles you engage with. Avoid responding to messages from users with incomplete p... ⇲

Unreliable matching algorithm

Fix: To improve your matching experience, ensure that your profile is complete and accurately reflects your interests. The more information you p... ⇲
 
Payments issue

Paywall after minimal usage

Fix: To manage the paywall issue, keep track of your usage and plan your activities accordingly. If you know you will hit the paywall soon, consi... ⇲

Inability to exit payment screens

Fix: If you find yourself stuck on a payment screen, try tapping the back button on your device or swiping down from the top of the screen to acc... ⇲

Limited features without premium

Fix: To make the most of the limited features, focus on utilizing the free functionalities to their fullest. Engage with users, participate in co... ⇲

High fees for basic functionalities

Fix: To manage high fees, prioritize which functionalities are essential for you. Use the app's free features as much as possible and only pay fo... ⇲

Excessive fees for video and photo views

Fix: To manage costs, limit the number of videos and photos you view. Set a budget for how many you will engage with each day to avoid unexpected... ⇲
 
Location issue

Location mismatches

Fix: To address location mismatches, ensure that your device's location settings are enabled. Go to your device's settings, select 'Location', an... ⇲
 
Crashes issue

Crashes after payment

Fix: If the app crashes after making a payment, try clearing the app's cache. Go to your device's settings, select 'Apps', find Joymeet, and tap... ⇲
 
Messages issue

Spam messages from bots

Fix: To reduce spam messages, adjust your privacy settings to limit who can message you. Look for options that allow you to only receive messages... ⇲
 
Support issue

Poor customer support for refunds

Fix: If you need a refund, document your request clearly and keep a record of all communications. Use the app's support feature to submit your re... ⇲
 
UI issue

Inconsistent user experiences

Fix: To improve your experience, try to connect with users who have similar interests. Join community groups or forums related to Joymeet to shar... ⇲
 
Privacy issue

Lack of genuine profiles

Fix: To find more genuine profiles, take your time to review profiles carefully. Look for users who have detailed bios, multiple photos, and acti... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
84.2%

Bad experience
14.2%

Neutral
1.6%

~ from our NLP analysis of 33,438 combined software ratings.

 Private Data Joymeet collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. directly call phone numbers
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. connect and disconnect from Wi-Fi
  13. full network access
  14. change your audio settings
  15. control vibration
  16. prevent device from sleeping
  17. read Google service configuration
  18. receive data from Internet

  Cost of Subscriptions
  1. $3.99 - $94.99 per item