Fix ZENGGE errors on android

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22 problems reported in the past 24 hours

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Compatibility
Struggles to connect on newer devices

🛠️ Ensure that your device's Bluetooth is turned on and that it is in pairing mode. Restart both the ap... show fix »
App not compatible with latest Android versions

🛠️ Check if there is a beta version of the app available that may offer compatibility with the latest A... show fix »
 
Freezing
App freezes on startup

🛠️ Clear the app cache by going to Settings > Apps > ZENGGE > Storage > Clear Cache. This can resolve i... show fix »
 
Network
Long connection times

🛠️ Ensure that your device is close to the Bluetooth device to minimize interference and improve connec... show fix »
 
Audio
Mic audio and phone audio out of sync

🛠️ Check the audio settings within the app to ensure that the correct audio source is selected and that... show fix »
 
Settings
Missing automatic on/off scheduling

🛠️ Look for any updates in the app that may add this feature, as it could be included in a future relea... show fix »
Timer system limited to minutes

🛠️ Use a third-party timer app that can integrate with ZENGGE to set more precise timing options. OR... show fix »
App functionality limited to on/off

🛠️ Explore the app settings to see if there are any advanced features that can be enabled for more func... show fix »
 
Bugs
Bugs causing crashes and freezes

🛠️ Regularly update the app to the latest version, as updates often include bug fixes and performance i... show fix »
 
Customization
Inconsistent color settings

🛠️ Check if there are any firmware updates available for the device that may fix color inconsistencies.... show fix »
Unable to change color or speed

🛠️ Ensure that the app has the necessary permissions to control the device. Go to Settings > Apps > ZEN... show fix »
Color configuration errors

🛠️ Reset the color settings in the app and reconfigure them to see if this resolves the issue. OR Tr... show fix »
 
UI
Remote control issues

🛠️ Check the battery level of the remote control and replace it if necessary. Low battery can cause con... show fix »
 
Updates
App fails to detect firmware

🛠️ Manually check for firmware updates on the device itself, as the app may not always detect them auto... show fix »
 
Support
Lack of documentation

🛠️ Search online for user forums or community groups where other users may have shared tips and guides... show fix »
No response from customer service

🛠️ Check the app's FAQ section or user forums for common issues and solutions that may not require dire... show fix »
 
Security
Neighbors can control lights

🛠️ Change the Bluetooth pairing code or settings on your device to ensure that only your device can con... show fix »
 
Glitches
Glitchy performance after firmware updates

🛠️ Perform a factory reset on the device to clear any residual issues from the firmware update. OR R... show fix »
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 Contact Support
Developer:
Zengge
Email:
  support@magichue.net
Terms/Privacy:
⚔️ https://faqsys.magichue.net:4489/zgble02/privacy/policy
 Private Data ZENGGE collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change network connectivity
  12. connect and disconnect from Wi-Fi
  13. control flashlight
  14. full network access
  15. draw over other apps
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet

 Breakdown of Software Ratings
Negative experience
44.6%

Positive experience
44.0%

Neutral
9.5%

~ from our NLP analysis of 1,634 combined software ratings.