fix problems on Episode [android]

—— Run into issues on Episode? Get help pending when official support gets back to you!

Episode - Choose Your Story

Info:

company: Episode Interactive

: episode.support@pocketgems.zendesk.com

: pocketgems.com

: 126 Post Street 3rd Floor San Francisco, California 94108

Chat with our AI-based Episode Support

🛠️ Common Episode Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

High gem costs for choices

Fix: To manage high gem costs, prioritize your choices. Focus on making choices that enhance your story experience rather than those that seem ap... ⇲

Limited free choices

Fix: Engage with the app's daily rewards and events. Often, apps like Episode offer bonuses for daily logins or completing specific tasks, which... ⇲

Payments issue

Difficult to earn gems

Fix: Focus on completing episodes and achieving high scores. The better you perform in episodes, the more gems you can earn. Try to make choices... ⇲

Paywall for good choices

Fix: Identify which choices are essential for your enjoyment of the story and prioritize saving gems for those specific moments. This way, you ca... ⇲

Ads issue

Frequent ads

Fix: If the ads are too frequent, consider using the app during off-peak hours when there may be fewer users, potentially reducing ad frequency.... ⇲

Crashes issue

Episode crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Episode, and check for updates. Keeping the a... ⇲

UI issue

Touch sensitivity issues

Fix: Check your device's screen sensitivity settings. Go to Settings > Display > Touch sensitivity and adjust the settings to see if it improves... ⇲

Unresponsive buttons in app

Fix: Restart the app to refresh its functionality. This can often resolve issues with unresponsive buttons and improve overall performance. OR... ⇲

Loading issue

Long wait times for tickets

Fix: Plan your gameplay around the ticket system. Use your tickets strategically by saving them for times when you can play uninterrupted, allowi... ⇲

Gameplay issue

Repetitive stories

Fix: Explore different genres or stories within the app. Episode offers a variety of narratives, so try branching out to find new and engaging co... ⇲

Customization issue

Limited character customization options

Fix: Experiment with the available customization features to create a character that reflects your preferences as much as possible. Use the exist... ⇲

Bugs issue

Inconsistent gem rewards

Fix: Keep track of your gameplay and note when you receive gem rewards. If you notice inconsistencies, try to identify patterns or specific episo... ⇲

Bugs in character editing

Fix: Try restarting the app after making changes to your character. This can sometimes resolve temporary glitches in the character editing featur... ⇲