Fix Episode errors on android

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I have a problem with Episode
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Payments
Difficult to earn gems

🛠️ Focus on completing episodes and achieving high scores. The better you perform in episodes, the more... show fix »
Paywall for good choices

🛠️ Identify which choices are essential for your enjoyment of the story and prioritize saving gems for... show fix »
 
Ads
Frequent ads

🛠️ If the ads are too frequent, consider using the app during off-peak hours when there may be fewer us... show fix »
 
Crashes
App crashes or freezes

🛠️ Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Episo... show fix »
 
UI
Touch sensitivity issues

🛠️ Check your device's screen sensitivity settings. Go to Settings > Display > Touch sensitivity and ad... show fix »
Unresponsive buttons in app

🛠️ Restart the app to refresh its functionality. This can often resolve issues with unresponsive button... show fix »
 
Loading
Long wait times for tickets

🛠️ Plan your gameplay around the ticket system. Use your tickets strategically by saving them for times... show fix »
 
Gameplay
Repetitive stories

🛠️ Explore different genres or stories within the app. Episode offers a variety of narratives, so try b... show fix »
 
Customization
Limited character customization options

🛠️ Experiment with the available customization features to create a character that reflects your prefer... show fix »
 
Bugs
Inconsistent gem rewards

🛠️ Keep track of your gameplay and note when you receive gem rewards. If you notice inconsistencies, tr... show fix »
Bugs in character editing

🛠️ Try restarting the app after making changes to your character. This can sometimes resolve temporary... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Episode Interactive
Email:
  episode.support@pocketgems.zendesk.com
Website:
🌐 pocketgems.com
Terms/Privacy:
⚔️ https://home.episodeinteractive.com/privacy
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 Private Data Episode collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. run at startup
  5. control vibration
  6. prevent device from sleeping
  7. Google Play license check
  8. read Google service configuration
  9. receive data from Internet

 Breakdown of Software Ratings
Positive experience
81.0%

Negative experience
11.1%

Neutral
7.9%

~ from our NLP analysis of 4,210,243 combined software ratings.
  Cost of Subscriptions
  1. $0.25 - $99.99 per item