fix problems on RingGo [android]

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—— Run into issues on RingGo? Get help pending when official support gets back to you!

RingGo: Mobile Car Parking App
Info:
company: RingGo
: support@ringgo.co.uk
: www.myringgo.com
Chat with our AI-based RingGo Support
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Account issue

Requires a working UK phone number

Fix: If you are outside the UK, consider using a UK-based virtual phone number service to receive the verification code. OR If you have a frie... ⇲

Account verification fails

Fix: Double-check that all the information you provided during registration is accurate and matches your identification documents. OR Try clea... ⇲

No option for email verification

Fix: Check the app settings to see if there is an option to enable email notifications or verification methods. OR Use the app's phone verific... ⇲

Difficulties with password resets

Fix: Ensure you are checking the correct email account for the password reset link and that it is not in your spam folder. OR Try resetting yo... ⇲
 
Login issue

RingGo logs out unexpectedly

Fix: Ensure that your app is updated to the latest version available in the Google Play Store, as updates often fix bugs. OR Check your phone'... ⇲

Constantly logs out

Fix: Check your phone's storage and ensure you have enough space available, as low storage can cause apps to behave erratically. OR Disable an... ⇲
 
UI issue

Cannot add vehicle

Fix: Make sure you are entering the vehicle details correctly, including the registration number and vehicle type. Check for any typos. OR Try... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources and improve performance. OR Clear the app's cache in your phon... ⇲
 
Registration issue

Errors during registration

Fix: Ensure that you have a stable internet connection while registering. Switch between Wi-Fi and mobile data to see if it helps. OR Try regi... ⇲
 
Network issue

Inability to pay without signal

Fix: Download the app's offline features if available, or check if there are any areas with better signal coverage nearby. OR Consider using a... ⇲
 
Support issue

Unresponsive customer service

Fix: Check the app for any FAQs or help sections that may provide answers to common issues without needing to contact support. OR Look for com... ⇲
 
Payments issue

Inconsistent payment processing

Fix: Ensure that your payment method is valid and has sufficient funds. Check for any restrictions on your card or account. OR Try using a dif... ⇲

Extra charges for using the app

Fix: Review the app's terms and conditions to understand any fees associated with its use, and budget accordingly. OR Consider using alternati... ⇲

No cash payment option

Fix: Look for nearby locations that accept cash payments for parking and use the app for digital payments only. OR Consider using a prepaid ca... ⇲

Unclear payment minimums

Fix: Review the app's payment section for any stated minimums or fees associated with transactions. OR Keep track of your transactions to unde... ⇲
 
Crashes issue

RingGo crashes frequently

Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. OR Free up storage space on your device b... ⇲
 
Compatibility issue

Limited functionality in foreign numbers

Fix: Check if the app has a setting to enable international numbers or if it requires a specific format for foreign numbers. OR Use a UK numbe... ⇲
 
Privacy issue

Data harvesting concerns

Fix: Review the app's privacy policy to understand what data is collected and how it is used, and adjust your privacy settings accordingly. OR... ⇲
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 what users are saying
Bad experience
85.6%

Good experience
10.7%

Neutral
2.9%

~ from our NLP analysis of 60,442 combined software ratings.

 Private Data RingGo collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view network connections
  5. full network access
  6. run at startup
  7. prevent device from sleeping