fix problems on Workday [android]

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—— Run into issues on Workday? Get help pending when official support gets back to you!

Workday
Info:
company: Workday, Inc.
: android.developer@workday.com
: www.workday.com
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Settings issue

Cannot change time off requests without approval

Fix: Review your company's policy on time off requests. If you believe you should have the ability to change requests, discuss this with your man... ⇲

Issues with class scheduling

Fix: Verify that you are following the correct procedure for scheduling classes. Review any guidelines provided by your organization. OR If th... ⇲

Cannot select multiple days for PTO

Fix: Check if there is a specific method for selecting multiple days in the PTO request section, such as holding down a button or using a calenda... ⇲

Automatic logout timeframes are not adjustable

Fix: Check the app settings to see if there are any options for session timeouts or automatic logout settings. OR If this feature is not adjus... ⇲
 
Login issue

Randomly logs out

Fix: Check your app settings for any timeout settings that may be causing the app to log you out. Adjust these settings if possible. OR Ensure... ⇲

Errors during sign in

Fix: Double-check your login credentials for accuracy, including case sensitivity and any special characters. OR Clear the app's cache in your... ⇲

Workday does not remember login credentials

Fix: Ensure that you have enabled the 'Remember Me' option during login if available, and check your device settings to allow the app to save cre... ⇲

Biometric login often fails

Fix: Ensure that your biometric data (fingerprint or face recognition) is correctly set up in your device settings and that the app has permissio... ⇲

Login process is cumbersome

Fix: Look for options to streamline the login process, such as enabling biometric login or saving credentials if the app allows it. OR Conside... ⇲

Recent updates caused login issues

Fix: Clear the app's cache and data in your device settings to resolve any issues caused by the update. OR If the problem persists, try uninst... ⇲

Frequent app updates change login credentials

Fix: Keep a secure record of your login credentials and any changes made during updates to avoid confusion. OR Consider using a password manag... ⇲

Difficult to log in after updates

Fix: After an update, ensure that you are using the correct login credentials and that the app is functioning properly by checking for any known... ⇲
 
UI issue

Too many apps within the app

Fix: Organize your frequently used features by bookmarking them or adding them to your favorites if the app allows it, to reduce clutter. OR E... ⇲

Complicated home screen

Fix: Try customizing your home screen layout if the app allows it. Look for options to rearrange or hide less frequently used features. OR Fam... ⇲

Confusing layout with too many tabs

Fix: Take some time to explore each tab and its functions. Create a mental map of where to find specific features to improve your navigation expe... ⇲

Calendar view requires individual clicks

Fix: Check if there is a settings option to change the calendar view to a more user-friendly format, such as a week or month view that displays m... ⇲

Time wasted clocking in

Fix: Look for a quick clock-in feature or widget within the app that may streamline the process. If not available, suggest this feature to your H... ⇲

Clunky user interface

Fix: Familiarize yourself with the app's layout and features. Sometimes, spending a little time exploring can help you navigate more smoothly.... ⇲

Navigation is confusing

Fix: Take a few minutes to explore the app's navigation options and familiarize yourself with where key features are located. OR Look for any... ⇲

Inability to resume tasks easily

Fix: Look for a 'Resume' or 'Continue' option within the app that may allow you to pick up where you left off. OR If the app does not support... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your device has enough storage space and that the app is updated to the latest version, as updates often fix stability issues.... ⇲
 
Account issue

Inaccurate leave balance

Fix: Check your leave balance against your company's policy or HR records to confirm accuracy. If discrepancies exist, document them for discussi... ⇲

Cannot change personal information

Fix: Check if there are specific sections in the app for updating personal information. If not, consult your HR department for guidance on how to... ⇲

Difficult to access work documents

Fix: Familiarize yourself with the document access section of the app and bookmark frequently used documents for easier access. OR If the app... ⇲
 
Security issue

Difficult password management

Fix: Use a password manager app to securely store and manage your passwords, making it easier to access your accounts without hassle. OR Creat... ⇲

Frequent password changes

Fix: Check with your HR or IT department to understand the password policy and see if there are options for less frequent changes. OR Consider... ⇲

Frequent MFA prompts

Fix: Review your MFA settings to see if you can adjust the frequency of prompts or switch to a more convenient method of authentication. OR Co... ⇲

Frequent resets of biometric and PIN options

Fix: Ensure that your device's biometric settings are correctly configured and that the app has permission to use them. OR If the app continue... ⇲
 
Compatibility issue

Inconsistent functionality across devices

Fix: Ensure that all devices are running the latest version of the app and that your account settings are synchronized across devices. OR If y... ⇲

Inability to access on computer

Fix: Ensure that you are using the correct URL for the Workday web portal and that your internet connection is stable. OR If you have access t... ⇲
 
Support issue

No help option in the app

Fix: Explore the app's settings or menu for any help or support sections that may not be immediately visible. OR Consider searching online for... ⇲
 
Slow issue

Long processing times for tasks

Fix: Try performing tasks during off-peak hours when server load may be lower, potentially speeding up processing times. OR Clear the app's ca... ⇲
 
Freezing issue

Workday freezes and takes long to load

Fix: Ensure that your device has sufficient storage space and close any unnecessary background applications to improve performance. OR Try uni... ⇲
 
Camera issue

Issues with scanning pictures for expenses

Fix: Ensure that your camera permissions are enabled for the app in your device settings, as this can affect scanning functionality. OR Try us... ⇲
 
Screen issue

Login screen display issues

Fix: Check your device's display settings and ensure that the app is updated to the latest version to fix any display bugs. OR Try clearing th... ⇲
 
Battery issue

Workday slows down phone performance

Fix: Check your device's storage and close any unnecessary apps running in the background to free up resources. OR Consider uninstalling and r... ⇲
 
Search issue

Difficult to find worker documents

Fix: Use the search function within the app to quickly locate specific worker documents instead of browsing through menus. OR Organize your fr... ⇲
 
Updates issue

Confusing menu navigation

Fix: Take time to explore the menu options and familiarize yourself with where features are located to improve navigation. OR If available, re... ⇲

Widget for clocking in/out is needed

Fix: Check if the app has a widget feature that can be enabled in your device settings for quick access to clocking in/out. OR If a widget is... ⇲
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 what users are saying
Good experience
84.9%

Bad experience
11.5%

Neutral
3.6%

~ from our NLP analysis of 171,440 combined software ratings.

 Private Data Workday collects from your Android
  1. read calendar events plus confidential information
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. reorder running apps
  13. control vibration
  14. prevent device from sleeping
  15. install shortcuts
  16. read Google service configuration
  17. receive data from Internet