—— Run into issues on Lit? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or mobile data connection. You can do this by trying to load a different a... ⇲
Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the profiles list. This can help load any new profiles that may not have appeared ini... ⇲
Fix: 1. Check for app settings: Look for any settings within the app that may limit text input, such as character limits or formatting options. 2... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it. This can help refresh the messaging feature. 2. Check for updates: Ensure you ha... ⇲
Fix: 1. Adjust privacy settings: Go to your account settings and adjust who can send you messages. Limit this to friends or verified users only.... ⇲
Fix: 1. Restart your device: Sometimes, a simple restart can resolve issues caused by updates. 2. Clear app cache and data: Go to Settings > Apps... ⇲
Fix: 1. Report suspicious accounts: Use the reporting feature within the app to report any bots or scammers you encounter. This helps improve the... ⇲
Fix: 1. Review community guidelines: Familiarize yourself with the app's community guidelines to understand what behaviors may lead to bans. 2. A... ⇲
Fix: 1. Look for account settings: Navigate to your account settings within the app to find an option for account deletion. 2. Clear app data: If... ⇲
Fix: 1. Check FAQs: Look for a Frequently Asked Questions section within the app or on the website for common issues and solutions. 2. Use in-app... ⇲
Fix: 1. Verify your age: Ensure that you have entered your age correctly in your profile settings. If there is an error, correct it. 2. Check for... ⇲
Fix: 1. Restart the app: Close and reopen the app to see if the reporting feature works correctly after a refresh. 2. Clear app cache: Go to Sett... ⇲
Fix: 1. Check app settings: Look for any settings related to filters or preferences that may allow you to adjust demographic visibility. 2. Use s... ⇲
Fix: 1. Review account settings: Check if there are any settings that allow you to unlink or adjust your account preferences related to the datin... ⇲
Fix: 1. Update the app: Ensure you are using the latest version of Lit, as updates often fix bugs and improve stability. 2. Clear app cache and d... ⇲