fix problems on Ziraat [android]

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—— Run into issues on Ziraat ? Get help pending when official support gets back to you!

Ziraat Mobile
Info:
company: T.C. Ziraat Bankası A.Ş.
: mobil@ziraatbank.com.tr
: www.ziraatbank.com.tr
: Maslak Mh, Eski Büyükdere Cd. No:39, 34398 Sarıyer/İstanbul
Chat with our AI-based Ziraat Support
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Account issue

Requires active Turkish number for account access

Fix: 1. If you are outside Turkey, consider using a virtual Turkish number service to create an account. 2. If you have a friend or family member... ⇲

Problems with 'forgot password' functionality

Fix: 1. Ensure you are entering the correct email or phone number associated with your account. 2. Check your spam or junk folder for the passwor... ⇲

Difficulties in changing phone number

Fix: 1. Check the app settings for an option to change your registered phone number. 2. If you cannot find the option, try logging into your acco... ⇲

Inconsistent access to account on certain days

Fix: 1. Check if there are any scheduled maintenance notifications from the app. 2. Ensure your internet connection is stable and try accessing t... ⇲

Ziraat blocks access without notification

Fix: 1. Ensure your app is updated to the latest version, as updates may fix bugs related to access issues. 2. Check your internet connection and... ⇲

Inability to receive verification codes while traveling

Fix: 1. Ensure international roaming is enabled on your phone plan before traveling. 2. Use a messaging app that can receive SMS over Wi-Fi if yo... ⇲
 
Crashes issue

Ziraat crashes after updates

Fix: 1. After an update, restart your device to clear any temporary issues. 2. Clear the app cache by going to Settings > Apps > Ziraat > Storage... ⇲
 
Login issue

Frequent login issues

Fix: 1. Ensure you are entering the correct username and password. Use the 'Show Password' option to verify. 2. Clear the app cache by going to S... ⇲

Inability to use fingerprint for sign-in

Fix: 1. Ensure that your device's fingerprint sensor is working properly by testing it with other apps. 2. Go to the app settings and check if th... ⇲
 
Loading issue

Ziraat fails to launch or process transactions

Fix: 1. Restart your device to clear any temporary issues. 2. Clear the app cache by going to Settings > Apps > Ziraat > Storage > Clear Cache.... ⇲
 
Support issue

Poor customer support response times

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact support. 2. Use the app's chat feature... ⇲

Language support issues in customer service

Fix: 1. Use translation apps or services to communicate your issues in Turkish if you are not fluent. 2. Check if the app has a language setting... ⇲
 
Security issue

Hacked accounts with no resolution

Fix: 1. Immediately change your password using the 'forgot password' feature if you still have access. 2. Enable two-factor authentication if ava... ⇲
 
Compatibility issue

Ziraat is not user-friendly for non-Turkish speakers

Fix: 1. Use a translation app to help navigate the app and understand its features. 2. Look for online guides or tutorials in your preferred lang... ⇲
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 what users are saying
Good experience
86.6%

Bad experience
10.0%

Neutral
3.2%

~ from our NLP analysis of 711,019 combined software ratings.

 Private Data Ziraat collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. connect and disconnect from Wi-Fi
  15. full network access
  16. change your audio settings
  17. control Near Field Communication
  18. control vibration
  19. prevent device from sleeping
  20. receive data from Internet