Fix TunnelBear VPN errors on android

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I have a problem with TunnelBear VPN
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UI
Gray map on app launch

🛠️ Ensure that your internet connection is stable. A weak connection can prevent the map from loading p... show fix »
 
Installation
Cannot select new endpoint without reinstalling

🛠️ Instead of reinstalling, try logging out of the app and then logging back in. This can sometimes ref... show fix »
Requires frequent reinstallations

🛠️ Ensure that your device's operating system is compatible with the app. If your OS is outdated, it ma... show fix »
 
Network
Initial connection unreliable

🛠️ Try changing the VPN protocol in the app settings. Some protocols may work better with your network... show fix »
Frequent disconnections

🛠️ Check your internet connection stability. If you are on Wi-Fi, try moving closer to the router or re... show fix »
Issues with Netflix geo-blocking

🛠️ Try connecting to a different server location that is known to work with Netflix. Some servers are o... show fix »
 
Crashes
App crashes randomly

🛠️ Make sure your device has enough storage space. Low storage can cause apps to crash. Go to Settings... show fix »
 
Security
VPN appears connected but does not protect IP

🛠️ Disconnect and reconnect to the VPN. Sometimes, a simple toggle can refresh the connection and resto... show fix »
 
Login
Constant sign-outs

🛠️ Check if your device has any battery optimization settings that may be affecting the app. Go to Sett... show fix »
 
Slow
Slow connection speeds

🛠️ Try connecting to a different server location. Some servers may be less congested than others, which... show fix »
 
Loading
Stuck on loading screen

🛠️ Force stop the app by going to Settings > Apps > TunnelBear VPN > Force Stop. Then reopen the app to... show fix »
 
Permissions
VPN permissions installation button unresponsive

🛠️ Check your device's settings to ensure that TunnelBear has the necessary permissions. Go to Settings... show fix »
 
Bugs
Inaccurate data usage reporting

🛠️ Manually track your data usage through your device settings to compare with TunnelBear's reporting.... show fix »
 
Payments
Buggy subscription renewal process

🛠️ Check your payment method and ensure it is valid and has sufficient funds. Go to your account settin... show fix »
 
Settings
App does not turn on automatically

🛠️ Check your device's battery optimization settings. Go to Settings > Battery > Battery optimization a... show fix »
 
Customization
Limited features on mobile compared to PC

🛠️ Familiarize yourself with the mobile app's features by checking the settings and help sections withi... show fix »
 
Compatibility
Inconsistent performance across devices

🛠️ Ensure that all devices are running the latest version of the app. Check for updates in the Google P... show fix »
 
Updates
Frequent user information loss after updates

🛠️ Back up your account information before updating the app. This can include taking screenshots of you... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
TunnelBear, LLC
Email:
  support@tunnelbear.com
Website:
🌐 www.tunnelbear.com
Terms/Privacy:
⚔️ http://www.tunnelbear.com/privacy-policy/
 Private Data TunnelBear VPN collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping

 Breakdown of Software Ratings
Positive experience
77.5%

Negative experience
18.6%

Neutral
4.0%

~ from our NLP analysis of 312,977 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $83.27 per item