fix problems on Hardee’s [android]

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—— Run into issues on Hardee’s? Get help pending when official support gets back to you!

Hardee’s®
Info:
company: CKE Restaurants
: ordering@hardees.com
: www.hardees.com
Chat with our AI-based Hardee’s Support
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Notifications issue

Notifications do not display messages

Fix: Check the app notification settings. Go to Settings > Apps > Hardee’s > Notifications and ensure that notifications are enabled. You can als... ⇲
 
Payments issue

Incorrect orders with no refund option

Fix: Double-check your order before finalizing it. If you receive an incorrect order, take a photo of the receipt and the incorrect items. Use th... ⇲

Hardee’s charges without fulfillment

Fix: Check your payment method in the app settings to ensure it is correct. If you notice a charge without fulfillment, take a screenshot of the... ⇲

Transaction history lacks payment method details

Fix: Check if there is an option in the app settings to view detailed transaction history. Sometimes, payment method details may be hidden by def... ⇲
 
Bugs issue

Rewards system is ineffective

Fix: Review the terms and conditions of the rewards program to ensure you understand how to earn and redeem points. Make sure you are scanning re... ⇲

Offers not redeemable

Fix: Check the expiration date and terms of the offer to ensure it is still valid. Some offers may have specific conditions that need to be met f... ⇲

Order scheduling feature does not work

Fix: Check if the app is updated to the latest version, as bugs may have been fixed in newer releases. If the feature is still not working, try r... ⇲

Difficulties redeeming points

Fix: Review the rewards program terms to ensure you are following the correct process for redeeming points. Make sure you have enough points to r... ⇲
 
UI issue

Limited menu visibility

Fix: Ensure that the app is updated to the latest version, as menu items may change frequently. Check the app's settings to see if there are any... ⇲

Expired coupons cannot be removed

Fix: Check if there is an option in the app settings to manage or delete coupons. Navigate to the coupons section and look for a delete or remove... ⇲
 
Login issue

Login issues and password reset failures

Fix: Ensure you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature and follow th... ⇲
 
Battery issue

Hardee’s runs in the background without control

Fix: Go to your device's Settings > Apps > Hardee’s and select 'Force Stop' to close the app completely. You can also check the app's battery usa... ⇲
 
Search issue

Inability to find nearby locations

Fix: Ensure that location services are enabled on your device and that the Hardee’s app has permission to access your location. You can also try... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your device's operating system is up to date. Go to Settings > System > Software Update and check for updates. Also, make sure t... ⇲
 
Network issue

Geolocation feature is poorly implemented

Fix: Check your device's location settings and ensure that the Hardee’s app has permission to access your location. You can also try toggling loc... ⇲
 
Features issue

No option to scan app in-store

Fix: Check if the app has an in-store scanning feature in the rewards section. If it does not, consider asking a staff member at the store if the... ⇲
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 what users are saying
Good experience
48.7%

Bad experience
43.4%

Neutral
7.8%

~ from our NLP analysis of 6,257 combined software ratings.

 Private Data Hardee’s collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view network connections
  7. control flashlight
  8. full network access
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. receive data from Internet