fix problems on Highrise [android]

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—— Run into issues on Highrise? Get help pending when official support gets back to you!

Highrise: Avatar, Chat & Games
Info:
company: Pocket Worlds
: support@highrisegame.com
: highrise.game
: 21750 Hardy Oak Blvd Ste 104 PMB 63316 San Antonio, Texas 78258-4946 US
Chat with our AI-based Highrise Support
   Hello! How can I assist you?  

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Ads issue

Inability to watch ads for rewards

Fix: Check your internet connection. A weak or unstable connection can prevent ads from loading. Try switching between Wi-Fi and mobile data to s... ⇲

Daily ad rewards not claimable

Fix: Check your internet connection to ensure it is stable. A poor connection can prevent ad rewards from being claimed. OR Clear the app's ca... ⇲

False advertisement of game features

Fix: Review the app's description and updates in the Google Play Store to ensure you are aware of the current features and any changes made. OR... ⇲
 
Gameplay issue

Spin grabs yield repetitive items

Fix: Try to engage with the game at different times of the day. Sometimes, the game may have a rotation of items that changes based on time or se... ⇲

Difficulty managing unwanted items

Fix: Organize your inventory by categorizing items. Use any available sorting features in the app to group items by type or rarity, making it eas... ⇲

Events are too short and unrewarding

Fix: Focus on completing event tasks as soon as they are available to maximize your rewards. Set reminders for event start times to ensure you pa... ⇲

Issues with placing items in rooms

Fix: Ensure you are following the correct placement rules within the game. Sometimes, items may have specific requirements for placement. OR T... ⇲

Limited gold earning opportunities

Fix: Participate in all available events and challenges to maximize your gold earnings. Check for daily tasks that may offer gold as a reward.... ⇲
 
Account issue

Event items are account bound

Fix: Keep track of event timelines and plan your gameplay accordingly to maximize your chances of obtaining desired items during events. OR En... ⇲
 
Payments issue

High prices for outfits

Fix: Look for in-game promotions or discounts that may be offered periodically. Keep an eye on announcements within the app for any sales. OR... ⇲

Overpricing of items

Fix: Monitor in-game events for discounts or special offers that may allow you to purchase items at a lower price. OR Consider saving your in-... ⇲
 
Glitches issue

Glitches when making selections

Fix: Try restarting the app to see if that resolves the glitch. If the problem persists, consider reinstalling the app to ensure a fresh installa... ⇲

Glitches and lag during gameplay

Fix: Close any background apps that may be using up memory or processing power. This can help improve the performance of Highrise. OR Consider... ⇲
 
UI issue

Layout changes are confusing

Fix: Take time to explore the new layout and familiarize yourself with the changes. Look for any tutorials or guides within the app that explain... ⇲
 
Freezing issue

Highrise freezes in crowded rooms

Fix: Try to enter less crowded rooms or play during off-peak hours when fewer players are online, which may reduce lag and freezing. OR Clear... ⇲
 
Syncing issue

Inconsistent saving of room edits

Fix: Make sure to manually save your edits if the app has a save feature. Look for a save button or option after making changes. OR Try to exi... ⇲
 
Support issue

Poor community policy enforcement

Fix: Familiarize yourself with the community guidelines and report any violations you encounter using the in-app reporting features. OR Engage... ⇲
 
Camera issue

Camera system issues in shop

Fix: Try adjusting your device's camera settings or permissions to ensure the app has access to the camera. OR Restart the app to see if that... ⇲
 
Network issue

Connection failure errors

Fix: Check your internet connection and try switching between Wi-Fi and mobile data. Restart your router if necessary. OR Clear the app's cach... ⇲
 
Crashes issue

Game crashes on startup

Fix: Restart your device to clear any temporary issues that may be causing the crash. OR Reinstall the app to ensure you have the latest versi... ⇲
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 what users are saying
Good experience
81.3%

Bad experience
12.9%

Neutral
5.8%

~ from our NLP analysis of 256,222 combined software ratings.

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ملكة الموضة | لعبة قصص و تمثيل

 Private Data Highrise collects from your Android
  1. read your contacts
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. pair with Bluetooth devices
  8. full network access
  9. change your audio settings
  10. run at startup
  11. control vibration
  12. prevent device from sleeping
  13. Google Play license check
  14. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $299.99 per item