Fix Tonkeeper errors on android

I have a problem with Tonkeeper
Let us help you find a quick solution by selecting your issue from below
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Payments
Funds taken without consent

🛠️ Review your transaction history carefully to identify any unauthorized transactions. If you find any... show fix »
Difficult to withdraw funds

🛠️ Double-check the withdrawal process in the app. Ensure you have met any minimum withdrawal requireme... show fix »
Insufficient fund errors

🛠️ Ensure that you have enough funds in your wallet to cover both the transaction amount and any associ... show fix »
Unknown transaction status

🛠️ Check the transaction ID on a blockchain explorer to see the status of your transaction. This can pr... show fix »
Transaction fees too high

🛠️ Monitor the network conditions and try to time your transactions during off-peak hours when fees may... show fix »
 
Bugs
Wallet instability

🛠️ Ensure that your app is updated to the latest version, as updates often include bug fixes and stabil... show fix »
Bugs with dapp connections

🛠️ Clear the app cache and data to reset the app's connection settings. This can often resolve bugs rel... show fix »
 
Support
Poor customer service

🛠️ Utilize any available FAQs or help sections within the app to find answers to common issues. This ca... show fix »
No support response

🛠️ Check the app's help section for self-service options that may address your issue without needing di... show fix »
 
Account
Transaction history missing

🛠️ Refresh the app or log out and back in to see if the transaction history reappears. Sometimes, a sim... show fix »
Complicated recovery phrase process

🛠️ Write down your recovery phrase in a secure location and ensure you understand the order of the word... show fix »
 
Security
Low security

🛠️ Enable any available security features such as two-factor authentication (2FA) or biometric access t... show fix »
 
Settings
No option to disconnect bots

🛠️ Check the app settings for any options related to connected services or bots. If there is no option,... show fix »
 
Network
Slow connection to Telegram

🛠️ Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see i... show fix »
 
Login
Biometric access issues

🛠️ Ensure that your device's biometric settings are enabled and functioning correctly. Test the biometr... show fix »
 
UI
App is not user-friendly

🛠️ Familiarize yourself with the app by exploring all menus and features. Take notes on where things ar... show fix »
 
Installation
Difficult to install wallets

🛠️ Ensure your device meets the app's system requirements and that you have enough storage space availa... show fix »
 
Loading
Endless loading when connecting to airdrops

🛠️ Check your internet connection to ensure it is stable and fast enough to handle the connection to ai... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Ton Apps Limited
Email:
  contact@tonkeeper.com
Website:
🌐 tonkeeper.com
Terms/Privacy:
⚔️ http://tonkeeper.com/privacy
 Private Data Tonkeeper collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. full network access
  12. control Near Field Communication
  13. run at startup
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. install shortcuts
  18. uninstall shortcuts
  19. receive data from Internet

 Breakdown of Software Ratings
Positive experience
90.3%

Negative experience
6.4%

Neutral
3.2%

~ from our NLP analysis of 67,820 combined software ratings.
  Cost of Subscriptions
  1. $4.99 - $14.99 per item