fix problems on Secure Messenger SafeUM [android]

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—— Run into issues on Secure Messenger SafeUM? Get help pending when official support gets back to you!

Secure messenger SafeUM
Info:
company: SafeUM Communications ehf.
: tech@safeum.com
: www.safeum.com
: Axarhöfða 14, 110 Reykjavík, Iceland
Chat with our AI-based Secure messenger SafeUM Support
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Registration issue

Slow registration process

Fix: 1. Ensure you have a stable internet connection. 2. Try registering during off-peak hours when server load may be lower. OR 3. Clear the... ⇲

Inability to register

Fix: 1. Ensure you have a stable internet connection. 2. Double-check that you are entering all required information correctly, including email a... ⇲
 
Ads issue

Frequent ads

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. 2. Consider using an ad-blocker app that is compa... ⇲
 
Messages issue

Messages disappear

Fix: 1. Check your app settings to see if there is an option for message retention or auto-delete. 2. Ensure that you are not accidentally archiv... ⇲

Does not receive messages

Fix: 1. Check your internet connection to ensure it is stable. 2. Ensure that notifications are enabled for SafeUM by going to Settings > Apps >... ⇲
 
Login issue

No option to stay logged in

Fix: 1. Check the app settings for an option to enable 'Stay logged in' or 'Remember me' during login. 2. If this option is not available, consid... ⇲
 
Compatibility issue

Username compatibility problems

Fix: 1. Ensure that your username meets the app's requirements (e.g., length, characters allowed). 2. Try using a different username that adheres... ⇲
 
Freezing issue

Device hangs after installation

Fix: 1. Restart your device to clear any temporary issues. 2. Check if your device has enough storage space available by going to Settings > Stor... ⇲
 
Permissions issue

Excessive permissions requested

Fix: 1. Review the permissions requested by the app and disable any that seem unnecessary by going to Settings > Apps > SafeUM > Permissions. 2.... ⇲
 
Bugs issue

Error messages without clear guidance

Fix: 1. Take note of the specific error message and search online for solutions or user forums discussing the same issue. 2. Restart the app to s... ⇲

Secure messenger SafeUM not functioning as intended

Fix: 1. Restart your device to clear any temporary glitches. 2. Clear the app cache by going to Settings > Apps > SafeUM > Storage > Clear Cache.... ⇲
 
Customization issue

Limited number options

Fix: 1. Check the app settings to see if there are any options to expand the number of available features or settings. 2. Look for updates in the... ⇲
 
Network issue

Calls not connecting

Fix: 1. Ensure you have a stable internet connection. 2. Check if the app has permission to access your microphone and phone by going to Settings... ⇲

Network errors despite good connection

Fix: 1. Restart your device to refresh the network connection. 2. Clear the app cache by going to Settings > Apps > SafeUM > Storage > Clear Cach... ⇲
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 what users are saying
Good experience
61.8%

Bad experience
33.3%

Neutral
4.8%

~ from our NLP analysis of 56,485 combined software ratings.

 Private Data Secure messenger SafeUM collects from your Android
  1. read your contacts
  2. modify your contacts
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. connect and disconnect from Wi-Fi
  13. disable your screen lock
  14. full network access
  15. change your audio settings
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. modify system settings
  20. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $59.99 per item