Fix Secure Messenger SafeUM errors on android

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7 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Registration
Slow registration process

🛠️ 1. Ensure you have a stable internet connection. 2. Try registering during off-peak hours when serve... show fix »
Inability to register

🛠️ 1. Ensure you have a stable internet connection. 2. Double-check that you are entering all required... show fix »
 
Ads
Frequent ads

🛠️ 1. Check if there is a premium version of the app available for purchase that removes ads. 2. Consid... show fix »
 
Messages
Messages disappear

🛠️ 1. Check your app settings to see if there is an option for message retention or auto-delete. 2. Ens... show fix »
Does not receive messages

🛠️ 1. Check your internet connection to ensure it is stable. 2. Ensure that notifications are enabled f... show fix »
 
Login
No option to stay logged in

🛠️ 1. Check the app settings for an option to enable 'Stay logged in' or 'Remember me' during login. 2.... show fix »
 
Compatibility
Username compatibility problems

🛠️ 1. Ensure that your username meets the app's requirements (e.g., length, characters allowed). 2. Try... show fix »
 
Freezing
Device hangs after installation

🛠️ 1. Restart your device to clear any temporary issues. 2. Check if your device has enough storage spa... show fix »
 
Permissions
Excessive permissions requested

🛠️ 1. Review the permissions requested by the app and disable any that seem unnecessary by going to Set... show fix »
 
Bugs
Error messages without clear guidance

🛠️ 1. Take note of the specific error message and search online for solutions or user forums discussing... show fix »
App not functioning as intended

🛠️ 1. Restart your device to clear any temporary glitches. 2. Clear the app cache by going to Settings... show fix »
 
Customization
Limited number options

🛠️ 1. Check the app settings to see if there are any options to expand the number of available features... show fix »
 
Network
Calls not connecting

🛠️ 1. Ensure you have a stable internet connection. 2. Check if the app has permission to access your m... show fix »
Network errors despite good connection

🛠️ 1. Restart your device to refresh the network connection. 2. Clear the app cache by going to Setting... show fix »
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 Contact Support
Developer:
SafeUM Communications ehf.
Email:
  tech@safeum.com
Website:
🌐 www.safeum.com
Terms/Privacy:
⚔️ http://safeum.com/privacypolicy.html
 Private Data Secure messenger SafeUM collects from your Android
  1. read your contacts
  2. modify your contacts
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. connect and disconnect from Wi-Fi
  13. disable your screen lock
  14. full network access
  15. change your audio settings
  16. run at startup
  17. control vibration
  18. prevent device from sleeping
  19. modify system settings
  20. receive data from Internet

 Breakdown of Software Ratings
Positive experience
61.8%

Negative experience
33.3%

Neutral
4.8%

~ from our NLP analysis of 56,485 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $59.99 per item