fix problems on PromptSmart+ [android]

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—— Run into issues on PromptSmart+? Get help pending when official support gets back to you!

PromptSmart+
Info:
company: Belleau Technologies LLC
: team@promptsmart.com
: www.promptsmart.com
: 1 Riverdale Ave. Bronx, NY 10463
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Uploads issue

Issues with importing scripts

Fix: 1. Check file format: Ensure that the script you are trying to import is in a supported format (e.g., .txt, .docx). If not, convert it to a... ⇲

Formatting errors when uploading files

Fix: 1. Review formatting guidelines: Check the app's documentation for any specific formatting requirements for uploaded files. Adjust your docu... ⇲
 
Compatibility issue

No Chromebook support

Fix: 1. Use Android app on Chromebook: If your Chromebook supports Android apps, you can download and install PromptSmart+ from the Google Play S... ⇲
 
Audio issue

Voice tracking fails at distances greater than 4 feet

Fix: 1. Move closer to the microphone: Try to stay within 4 feet of the device's microphone for optimal tracking. 2. Use an external microphone:... ⇲
 
Customization issue

Cannot change text color

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may include new features like text color customization.... ⇲

Text formatting gets undone

Fix: 1. Save frequently: Make it a habit to save your work frequently to avoid losing formatting changes. 2. Use a different text editor: Consid... ⇲

Text sometimes appears in black

Fix: 1. Check app settings: Look for any settings related to text color or themes within the app and adjust them accordingly. 2. Restart the app... ⇲

No option for no video behind text

Fix: 1. Use a solid background: If the app does not allow for a transparent background, consider using a solid color background that contrasts we... ⇲

Text positioning is unnatural

Fix: 1. Adjust text alignment: Check if there are options for text alignment within the app settings and adjust them to your preference. 2. Expe... ⇲

Text does not flip upside down in vertical mode

Fix: 1. Check app settings: Look for any settings related to text orientation or display mode and adjust them accordingly. 2. Use a different ap... ⇲
 
UI issue

Cannot use app as a floating window

Fix: 1. Use split-screen mode: On Android, you can use split-screen mode to run PromptSmart+ alongside another app. Open the app, then tap the re... ⇲

Desktop app lacks control over text box size

Fix: 1. Resize the window: Try resizing the entire app window to see if the text box adjusts accordingly. 2. Use keyboard shortcuts: Check if th... ⇲
 
Video issue

Cannot record in 1080p

Fix: 1. Check app settings: Go to the app settings and look for video quality options. If 1080p is not available, it may be a limitation of the a... ⇲
 
Payments issue

Subscription pricing model is frustrating

Fix: 1. Review subscription options: Check if there are different subscription tiers that may better fit your needs. 2. Look for discounts: Occa... ⇲
 
Network issue

Remote app connectivity issues

Fix: 1. Check Wi-Fi connection: Ensure both devices (the one running PromptSmart+ and the remote control device) are connected to the same Wi-Fi... ⇲
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 what users are saying
Good experience
59.1%

Bad experience
35.6%

Neutral
4.9%

~ from our NLP analysis of 1,440 combined software ratings.

 Private Data PromptSmart+ collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. approximate location (network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. send sticky broadcast
  14. change network connectivity
  15. full network access
  16. change your audio settings
  17. control Near Field Communication
  18. run at startup
  19. use accounts on the device
  20. prevent device from sleeping
  21. receive data from Internet

  Cost of Subscriptions
  1. $1.99 - $79.99 per item