fix problems on Pi Network [android]

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—— Run into issues on Pi Network? Get help pending when official support gets back to you!

Pi Network
Info:
company: SocialChain
: support@minepi.com
: minepi.com
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Account issue

Password reset function not working

Fix: Double-check that you are entering the correct email address associated with your account. If you are not receiving the reset email, check y... ⇲

Account recovery issues

Fix: Make sure you are using the correct recovery method, whether it’s through email or phone number. If you have access to the email or phone nu... ⇲

Difficulty adding contacts

Fix: Ensure that you have granted the app permission to access your contacts. Go to Settings > Apps > Pi Network > Permissions and enable Contact... ⇲

Inability to recover accounts without Facebook

Fix: If you do not have a Facebook account, check if there are alternative recovery options available, such as email or phone number recovery. Ma... ⇲
 
Loading issue

Pi Network loading problems

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. If the app continues... ⇲
 
Ads issue

Intrusive ads

Fix: Look for any settings within the app that allow you to adjust ad preferences or limit ad visibility. If available, enable these settings to... ⇲
 
Permissions issue

Hidden permissions

Fix: Review the app permissions by going to Settings > Apps > Pi Network > Permissions. Here, you can see what permissions the app is requesting... ⇲
 
Support issue

No customer support response

Fix: Check the app for any FAQs or help sections that may provide answers to your questions. Sometimes, common issues are addressed in these sect... ⇲
 
UI issue

Navigation buttons blocked

Fix: Restart the app to see if this resolves the issue. Sometimes, a simple restart can fix UI glitches that cause navigation buttons to become u... ⇲

Clunky user experience

Fix: Familiarize yourself with the app's layout and features by exploring the settings and help sections. Sometimes, understanding the app better... ⇲
 
Freezing issue

Pi Network freezes on loading screen

Fix: Force close the app by going to Settings > Apps > Pi Network > Force Stop. Then, reopen the app to see if it loads properly. OR If the ap... ⇲
 
Login issue

Limited login options

Fix: If you are facing issues with the current login options, try using a different method (e.g., email instead of phone number or vice versa) if... ⇲
 
Payments issue

Unverified amount not transferred

Fix: Check if there are any pending transactions or verification processes that need to be completed. Sometimes, amounts may be held until verifi... ⇲
 
Security issue

Security circle issues

Fix: Check if you have the latest version of the app installed, as updates often fix bugs related to security features. Go to the Google Play Sto... ⇲
 
Notifications issue

Notifications not received

Fix: Check your device's notification settings to ensure that notifications for the Pi Network app are enabled. Go to Settings > Apps > Pi Networ... ⇲
 
Bugs issue

Bugs in name confirmation process

Fix: If you encounter bugs during the name confirmation process, try restarting the app and attempting the process again. Sometimes, a fresh star... ⇲
 
Gameplay issue

High combat power costs

Fix: Review your in-game strategies to optimize your resources. Focus on efficient resource management to minimize costs associated with combat p... ⇲
 
Crashes issue

Pi Network shuts down unexpectedly

Fix: Ensure that your device has enough storage space available. Low storage can cause apps to crash. Go to Settings > Storage and free up space... ⇲
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 what users are saying
Good experience
81.7%

Bad experience
14.2%

Neutral
4.0%

~ from our NLP analysis of 728,827 combined software ratings.

 Private Data Pi Network collects from your Android
  1. read your contacts
  2. take pictures and videos
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. control vibration
  8. prevent device from sleeping
  9. receive data from Internet