Fix WeBack errors on android

Experiencing issues? Solve common WeBack problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click

21 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
UI
Mapping ability dropped off

🛠️ Clear the app cache in your device settings to remove any corrupted data that may be affecting mappi... show fix »
Mapping rotates incorrectly

🛠️ Check the device's orientation settings and ensure that auto-rotate is enabled for the app. OR Ca... show fix »
Difficult to use and not intuitive

🛠️ Look for tutorial videos or guides online that can help you navigate the app more effectively. OR... show fix »
 
Crashes
App crashes when moving map

🛠️ Lower the graphics settings in the app if available, as high settings may cause performance issues o... show fix »
 
Updates
Delayed map updates

🛠️ Check your internet connection to ensure it is stable and fast enough for real-time updates. OR T... show fix »
 
Bugs
Restricted zones disappear

🛠️ Manually re-enter the restricted zones in the app settings to ensure they are saved correctly. OR... show fix »
App does not retain map information

🛠️ Ensure that you have granted the app permission to access storage, as this is necessary for saving m... show fix »
App fails to recognize vacuum's location

🛠️ Ensure that location services are enabled on your device and that the app has permission to access t... show fix »
Inconsistent performance with commands

🛠️ Ensure that your device's software is up to date, as updates can improve app performance. OR Try... show fix »
 
Network
Cannot connect to 5GHz networks

🛠️ Switch to a 2.4GHz network if available, as some devices may not support 5GHz connections. OR Che... show fix »
 
Compatibility
Limited functionality compared to remote

🛠️ Explore the app settings to see if there are any advanced features that can be enabled for enhanced... show fix »
App does not work with newer Android versions

🛠️ Check for app updates that may include compatibility fixes for newer Android versions. OR If the... show fix »
 
Ads
Ads pop up frequently

🛠️ Consider upgrading to a premium version of the app if available, which may remove ads. OR Use an... show fix »
 
Glitches
App is glitchy

🛠️ Clear the app cache and data in your device settings to resolve any temporary glitches. OR Reinst... show fix »
 
Settings
Cannot set schedules for specific modes

🛠️ Check the app settings to see if scheduling options are available and properly configured. OR Ref... show fix »
 
Permissions
App requires excessive permissions

🛠️ Review the permissions requested by the app and disable any that are not necessary for its functiona... show fix »
 
Support
No online help available

🛠️ Search for user forums or community groups where other users may share tips and solutions. OR Che... show fix »
 
Backup
Cannot save or restore maps

🛠️ Check if there is a specific option in the app settings for saving and restoring maps, and ensure it... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Grit Technology
Email:
  yugong@yg-ai.com
Website:
🌐 www.yubot.com
Terms/Privacy:
⚔️ http://www.yg-ai.com/law.html
 Private Data WeBack collects from your Android
  1. add or remove accounts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. send sticky broadcast
  13. change network connectivity
  14. allow Wi-Fi Multicast reception
  15. connect and disconnect from Wi-Fi
  16. disable your screen lock
  17. expand/collapse status bar
  18. control flashlight
  19. full network access
  20. close other apps
  21. change your audio settings
  22. run at startup
  23. control vibration
  24. prevent device from sleeping
  25. Access download manager.
  26. download files without notification
  27. receive data from Internet

 Breakdown of Software Ratings
Negative experience
94.8%

Positive experience
2.8%

Neutral
1.8%

~ from our NLP analysis of 9,443 combined software ratings.