fix problems on WeBack [android]

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—— Run into issues on WeBack? Get help pending when official support gets back to you!

WeBack
Info:
company: Grit Technology
: yugong@yg-ai.com
: www.yubot.com
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UI issue

Mapping ability dropped off

Fix: Clear the app cache in your device settings to remove any corrupted data that may be affecting mapping features. OR Reboot your device to... ⇲

Mapping rotates incorrectly

Fix: Check the device's orientation settings and ensure that auto-rotate is enabled for the app. OR Calibrate the device's compass in the sett... ⇲

Difficult to use and not intuitive

Fix: Look for tutorial videos or guides online that can help you navigate the app more effectively. OR Experiment with different settings and... ⇲
 
Crashes issue

WeBack crashes when moving map

Fix: Lower the graphics settings in the app if available, as high settings may cause performance issues on some devices. OR Ensure your device... ⇲
 
Updates issue

Delayed map updates

Fix: Check your internet connection to ensure it is stable and fast enough for real-time updates. OR Try restarting the app to refresh the map... ⇲
 
Bugs issue

Restricted zones disappear

Fix: Manually re-enter the restricted zones in the app settings to ensure they are saved correctly. OR Check for any app updates that may addr... ⇲

WeBack does not retain map information

Fix: Ensure that you have granted the app permission to access storage, as this is necessary for saving map data. OR Regularly back up your ma... ⇲

WeBack fails to recognize vacuum's location

Fix: Ensure that location services are enabled on your device and that the app has permission to access them. OR Try resetting the vacuum's co... ⇲

Inconsistent performance with commands

Fix: Ensure that your device's software is up to date, as updates can improve app performance. OR Try restarting both the app and your device... ⇲
 
Network issue

Cannot connect to 5GHz networks

Fix: Switch to a 2.4GHz network if available, as some devices may not support 5GHz connections. OR Check your device's WiFi settings to ensure... ⇲
 
Compatibility issue

Limited functionality compared to remote

Fix: Explore the app settings to see if there are any advanced features that can be enabled for enhanced functionality. OR Refer to the user m... ⇲

WeBack does not work with newer Android versions

Fix: Check for app updates that may include compatibility fixes for newer Android versions. OR If the app is not compatible, consider using an... ⇲
 
Ads issue

Ads pop up frequently

Fix: Consider upgrading to a premium version of the app if available, which may remove ads. OR Use an ad-blocking app or browser to minimize i... ⇲
 
Glitches issue

WeBack is glitchy

Fix: Clear the app cache and data in your device settings to resolve any temporary glitches. OR Reinstall the app to ensure you have a clean i... ⇲
 
Settings issue

Cannot set schedules for specific modes

Fix: Check the app settings to see if scheduling options are available and properly configured. OR Refer to the app's help section or user man... ⇲
 
Permissions issue

WeBack requires excessive permissions

Fix: Review the permissions requested by the app and disable any that are not necessary for its functionality. OR Consider using an alternativ... ⇲
 
Support issue

No online help available

Fix: Search for user forums or community groups where other users may share tips and solutions. OR Check for any available user manuals or doc... ⇲
 
Backup issue

Cannot save or restore maps

Fix: Check if there is a specific option in the app settings for saving and restoring maps, and ensure it is being used correctly. OR Regularl... ⇲
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 what users are saying
Bad experience
94.8%

Good experience
2.8%

Neutral
1.8%

~ from our NLP analysis of 9,443 combined software ratings.

 Private Data WeBack collects from your Android
  1. add or remove accounts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. send sticky broadcast
  13. change network connectivity
  14. allow Wi-Fi Multicast reception
  15. connect and disconnect from Wi-Fi
  16. disable your screen lock
  17. expand/collapse status bar
  18. control flashlight
  19. full network access
  20. close other apps
  21. change your audio settings
  22. run at startup
  23. control vibration
  24. prevent device from sleeping
  25. Access download manager.
  26. download files without notification
  27. receive data from Internet