fix problems on CounterSide [android]

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—— Run into issues on CounterSide? Get help pending when official support gets back to you!

CounterSide
Info:
company: STUDIOBSIDE
: help_cs@studiobside.com
: counterside.com
: 6F, 182, Pangyoyeok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
Chat with our AI-based CounterSide Support
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Slow issue

lag and stuttering

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background to free up system resources. 2. Lower in-game g... ⇲
 
Gameplay issue

input not registering

Fix: 1. Check for screen protector: If you have a screen protector, ensure it is not interfering with touch sensitivity. 2. Restart the app: Clo... ⇲

poor matchmaking

Fix: 1. Play during peak hours: Matchmaking may improve if you play during times when more players are online. 2. Try different game modes: If a... ⇲

difficult gear farming

Fix: 1. Focus on daily missions: Complete daily missions and events that offer gear as rewards. 2. Join a consortium: If the game allows, join a... ⇲

repetitive gameplay loop

Fix: 1. Experiment with different strategies: Try different character combinations and strategies to keep the gameplay fresh. 2. Engage with the... ⇲

issues with consortium features

Fix: 1. Explore consortium settings: Take time to familiarize yourself with the consortium features and settings. 2. Engage with consortium memb... ⇲
 
UI issue

confusing UI changes

Fix: 1. Explore the settings: Take time to explore the settings and options available in the UI to familiarize yourself with the changes. 2. Che... ⇲
 
Payments issue

aggressive monetization

Fix: 1. Set a budget: Determine how much you are willing to spend on in-game purchases and stick to it. 2. Focus on free rewards: Participate in... ⇲

character investment is expensive

Fix: 1. Focus on a few characters: Instead of trying to invest in many characters, focus on a select few that fit your playstyle. 2. Participate... ⇲
 
Bugs issue

tutorial bugs

Fix: 1. Restart the tutorial: If you encounter a bug, try restarting the tutorial from the beginning. 2. Check for updates: Ensure that you have... ⇲
 
Login issue

login errors

Fix: 1. Check your internet connection: Ensure you have a stable internet connection before attempting to log in. 2. Restart the app: Close and... ⇲
 
Ads issue

limited free rewards from ads

Fix: 1. Participate in daily missions: Focus on completing daily missions and events that offer rewards, as they can supplement ad rewards. 2. E... ⇲
 
Compatibility issue

inconsistent performance on different devices

Fix: 1. Optimize device settings: Adjust your device settings for optimal performance, such as closing background apps and reducing graphics sett... ⇲
 
Updates issue

lack of meaningful updates

Fix: 1. Stay engaged with the community: Follow forums and social media channels for news on upcoming updates and features. 2. Provide feedback:... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.9%

Bad experience
14.4%

Neutral
6.7%

~ from our NLP analysis of 27,700 combined software ratings.

 Private Data CounterSide collects from your Android
  1. view network connections
  2. allow Wi-Fi Multicast reception
  3. measure app storage space
  4. full network access
  5. control vibration
  6. prevent device from sleeping
  7. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $109.99 per item