Fix Kardia errors on android

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UI
Save button missing after update

🛠️ Try reinstalling the app to see if the save button reappears. Sometimes, updates can cause glitches... show fix »
Complex navigation with multiple screens

🛠️ Spend some time familiarizing yourself with the app's layout. Create a quick reference guide or note... show fix »
Clunky and difficult new interface

🛠️ Spend time exploring the new interface to become more familiar with it. Create a list of steps for c... show fix »
Inability to save results easily

🛠️ Explore the app settings to see if there is an option to enable auto-saving of results. This feature... show fix »
 
Ads
Upsell pop-up ads

🛠️ Navigate to the app settings and look for an option to disable notifications or pop-ups. Some apps a... show fix »
 
Bugs
Frequent 'can't reads' errors

🛠️ Ensure that the device is properly positioned and that your skin is clean and dry. Poor contact can... show fix »
Inaccurate readings

🛠️ Make sure the device is calibrated correctly. Refer to the user manual for instructions on how to ca... show fix »
Difficulties in getting usable readings

🛠️ Ensure that the device is properly positioned and that your skin is clean and dry. Adjust the positi... show fix »
Conflicting tutorial instructions

🛠️ Cross-reference the tutorial instructions with the app's help section or FAQ to clarify any discrepa... show fix »
 
Payments
No transfer of EKG history without subscription

🛠️ Manually record your EKG history by taking notes or using a spreadsheet to track your readings over... show fix »
 
Crashes
App often restarts

🛠️ Clear the app cache in your device settings. Go to Settings > Apps > Kardia > Storage > Clear Cache.... show fix »
 
Freezing
App freezes after taking a reading

🛠️ Force stop the app and restart it. Go to Settings > Apps > Kardia > Force Stop, then reopen the app.... show fix »
 
Network
Bluetooth connection issues

🛠️ Ensure that Bluetooth is enabled on your device and that the Kardia device is within range. Try turn... show fix »
Device fails to connect frequently

🛠️ Check the battery level of the Kardia device. Low battery can cause connection issues. Replace or re... show fix »
Unreliable signal detection

🛠️ Ensure that the device is placed correctly and that there is no interference from other electronic d... show fix »
 
Support
Poor customer service response

🛠️ Utilize online forums or user communities for troubleshooting tips and advice from other users who m... show fix »
 
Registration
Invalid activation code errors

🛠️ Double-check the activation code for any typos or errors. Ensure that you are entering it exactly as... show fix »
 
Permissions
No option for screenshots

🛠️ Use a secondary device, such as another phone or a camera, to take a picture of the screen when you... show fix »
 
Battery
Battery issues with new device

🛠️ Ensure that the device is fully charged before use. Follow the manufacturer's instructions for charg... show fix »
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 Contact Support
Developer:
AliveCor Inc.
Email:
  support@alivecor.com
Website:
🌐 www.alivecor.com
Terms/Privacy:
⚔️ http://www.alivecor.com/privacy
 Private Data Kardia collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read calendar events plus confidential information
  4. add or modify calendar events and send email to guests without owners' knowledge
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. record audio
  12. body sensors (like heart rate monitors)
  13. view network connections
  14. create accounts and set passwords
  15. pair with Bluetooth devices
  16. access Bluetooth settings
  17. change network connectivity
  18. full network access
  19. change your audio settings
  20. control Near Field Communication
  21. run at startup
  22. use accounts on the device
  23. control vibration
  24. prevent device from sleeping
  25. read Google service configuration
  26. receive data from Internet

 Breakdown of Software Ratings
Positive experience
95.1%

Neutral
2.7%

Negative experience
2.1%

~ from our NLP analysis of 24,592 combined software ratings.