fix problems on Hello Yo [android]

—— Run into issues on Hello Yo? Get help pending when official support gets back to you!

Hello Yo - Group Chat Rooms

Info:

company: Hello Yo Pte. Ltd.

: feedback@helloyo.sg

: 30 Pasir Panjang Road #15-31A Mapletree Business City, Singapore 117440

Chat with our AI-based Hello Yo Support

🛠️ Common Hello Yo Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficulties in deleting accounts

Fix: Navigate to the app settings and look for account management options. There may be a 'Delete Account' feature available. OR If no option... ⇲

19% of users had this problem

Missing in-app currency

Fix: Check if there are any ongoing events or promotions that may provide free currency as rewards for participation. OR Log out and log back... ⇲

19% of users had this problem

Payments issue

High prices for in-app purchases

Fix: Look for promotional offers or discounts within the app, as these can provide temporary price reductions on in-app purchases. OR Consider... ⇲

Privacy issue

Privacy concerns with user data

Fix: Review the app's privacy settings and adjust them to limit data sharing. Disable any unnecessary permissions in your device settings. OR... ⇲

Content issue

Inappropriate content from users

Fix: Utilize the app's reporting feature to report inappropriate content or users. This helps maintain a safer environment for all users. OR A... ⇲

Syncing issue

Automatic syncing without permission

Fix: Disable automatic syncing in the app settings or your device settings to prevent unwanted data synchronization. OR Regularly check your a... ⇲

Gameplay issue

Greedy feature is harmful

Fix: Limit your use of the feature by setting a personal budget for in-app purchases to avoid overspending. OR Seek out community forums or us... ⇲

Crashes issue

Hello Yo crashes frequently

Fix: Clear the app cache by going to Settings > Apps > Hello Yo > Storage > Clear Cache. This can help resolve temporary issues causing crashes.... ⇲

Account issue

Accounts blacklisted without reason

Fix: Review the app's terms of service to ensure compliance. If you believe your account was wrongfully blacklisted, consider creating a new acco... ⇲

Audio issue

Poor audio quality during group calls

Fix: Check your internet connection and switch to a stronger Wi-Fi network or use mobile data if available. A stable connection can significantly... ⇲

Slow issue

Slow server performance

Fix: Try using the app during off-peak hours when server traffic may be lower, which can improve performance. OR Clear the app cache regularly... ⇲

Network issue

Network issues

Fix: Restart your device and router to refresh your network connection, which can resolve temporary connectivity issues. OR Switch between Wi-... ⇲

Battery issue

Battery consumption is high

Fix: Reduce background activity by going to Settings > Battery > App Battery Saver and enabling battery optimization for Hello Yo. OR Limit th... ⇲

Customization issue

Lack of gender change option

Fix: Check the app settings for any profile customization options that may allow you to update your gender identity. OR If no option exists, c... ⇲

Security issue

Locked rooms with passwords

Fix: Reach out to friends or community members who may have the password to gain access to locked rooms. OR Create your own room and set your... ⇲

Support issue

Inadequate user monitoring

Fix: Utilize the app's reporting tools to flag any suspicious or harmful behavior you encounter, contributing to a safer community. OR Engage... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

74.7%

Bad experience

18.9%

Neutral

6.3%

~ from our NLP analysis of 167,900 combined software ratings.

Private Data Hello Yo collects from your Android

approximate location (network-based)
precise location (GPS and network-based)
read phone status and identity
read the contents of your USB storage
modify or delete the contents of your USB storage
take pictures and videos
record audio
view Wi-Fi connections
view network connections
pair with Bluetooth devices
access Bluetooth settings
send sticky broadcast
connect and disconnect from Wi-Fi
measure app storage space
full network access
change your audio settings
read sync settings
run at startup
draw over other apps
control vibration
prevent device from sleeping
toggle sync on and off
receive data from Internet

Cost of Subscriptions

$0.99 - $384.99 per item