Fix FNBT & FCB errors on android

Experiencing issues? Solve common FNBT & FCB problems instantly.
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Payments
Cannot transfer money after 9pm

🛠️ This may be a restriction set by the bank. As a workaround, schedule the transfer for the next avail... show fix »
Charges disappearing and reappearing

🛠️ This may be due to pending transactions. Check the app's transaction history for any pending charges... show fix »
 
Login
Frequent login issues with invalid credentials

🛠️ Ensure that you are entering the correct username and password. If you have forgotten your credentia... show fix »
Fingerprint login often fails

🛠️ Re-register your fingerprint in the device settings. Go to Settings > Security > Fingerprint, delete... show fix »
No option for PIN login

🛠️ If the app does not support PIN login, consider using a password manager to securely store and autof... show fix »
 
Crashes
App crashes after updates

🛠️ Uninstall and reinstall the app. This can resolve issues caused by corrupted files during the update... show fix »
 
Bugs
Inconsistent mobile deposit functionality

🛠️ Ensure that you are following the correct procedure for mobile deposits. Check the app's help sectio... show fix »
 
Notifications
Multiple alerts for single transactions

🛠️ Check your notification settings within the app. Ensure that you have not enabled multiple types of... show fix »
Notifications not received until app is opened

🛠️ Check the app's notification settings to ensure they are enabled. Go to Settings > Apps > FNBT & FCB... show fix »
Inability to view small transactions in notifications

🛠️ Check the app's notification settings to ensure that all transaction types are enabled for notificat... show fix »
 
Freezing
App freezes and lags

🛠️ Clear the app's cache to improve performance. Go to Settings > Apps > FNBT & FCB > Storage, then tap... show fix »
 
Installation
Requires frequent reinstallation

🛠️ Check for any available app updates that might address stability issues. Go to the Google Play Store... show fix »
 
Security
Card gets locked while traveling

🛠️ Notify your bank of your travel plans in advance using the app's travel notification feature, if ava... show fix »
 
Screen
Blank screen when opening app

🛠️ Clear the app's cache and data. Go to Settings > Apps > FNBT & FCB > Storage, then tap on 'Clear Cac... show fix »
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 Contact Support
Developer:
FIRST NATIONAL BANK TEXAS
Email:
  DigitalSupport@fcserv.com
Website:
🌐 www.1stnb.com
Terms/Privacy:
⚔️ https://www.1stnb.com/digital-banking-privacy-disclosure
 Private Data FNBT & FCB collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. read Google service configuration
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
93.6%

Negative experience
4.4%

Neutral
2.0%

~ from our NLP analysis of 39,072 combined software ratings.