fix problems on FNBT & FCB [android]

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—— Run into issues on FNBT & FCB ? Get help pending when official support gets back to you!

FNBT & FCB Mobile
Info:
company: FIRST NATIONAL BANK TEXAS
: DigitalSupport@fcserv.com
: www.1stnb.com
Chat with our AI-based FNBT & FCB Support
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Payments issue

Cannot transfer money after 9pm

Fix: This may be a restriction set by the bank. As a workaround, schedule the transfer for the next available time. Use the app's scheduling feat... ⇲

Charges disappearing and reappearing

Fix: This may be due to pending transactions. Check the app's transaction history for any pending charges that might not be finalized yet. OR... ⇲
 
Login issue

Frequent login issues with invalid credentials

Fix: Ensure that you are entering the correct username and password. If you have forgotten your credentials, use the 'Forgot Password' or 'Forgot... ⇲

Fingerprint login often fails

Fix: Re-register your fingerprint in the device settings. Go to Settings > Security > Fingerprint, delete the existing fingerprint, and add a new... ⇲

No option for PIN login

Fix: If the app does not support PIN login, consider using a password manager to securely store and autofill your login credentials. OR ⇲
 
Crashes issue

FNBT & FCB crashes after updates

Fix: Uninstall and reinstall the app. This can resolve issues caused by corrupted files during the update process. Go to Settings > Apps > FNBT &... ⇲
 
Bugs issue

Inconsistent mobile deposit functionality

Fix: Ensure that you are following the correct procedure for mobile deposits. Check the app's help section for guidelines on how to properly capt... ⇲
 
Notifications issue

Multiple alerts for single transactions

Fix: Check your notification settings within the app. Ensure that you have not enabled multiple types of alerts for the same transaction type.... ⇲

Notifications not received until app is opened

Fix: Check the app's notification settings to ensure they are enabled. Go to Settings > Apps > FNBT & FCB > Notifications, and make sure all rele... ⇲

Inability to view small transactions in notifications

Fix: Check the app's notification settings to ensure that all transaction types are enabled for notifications. Go to Settings > Apps > FNBT & FCB... ⇲
 
Freezing issue

FNBT & FCB freezes and lags

Fix: Clear the app's cache to improve performance. Go to Settings > Apps > FNBT & FCB > Storage, then tap on 'Clear Cache'. OR Ensure your dev... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: Check for any available app updates that might address stability issues. Go to the Google Play Store, search for FNBT & FCB, and update if a... ⇲
 
Security issue

Card gets locked while traveling

Fix: Notify your bank of your travel plans in advance using the app's travel notification feature, if available. This can prevent your card from... ⇲
 
Screen issue

Blank screen when opening app

Fix: Clear the app's cache and data. Go to Settings > Apps > FNBT & FCB > Storage, then tap on 'Clear Cache' and 'Clear Data'. This can resolve i... ⇲
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 what users are saying
Good experience
93.6%

Bad experience
4.4%

Neutral
2.0%

~ from our NLP analysis of 39,072 combined software ratings.

 Private Data FNBT & FCB collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read phone status and identity
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. access Bluetooth settings
  13. full network access
  14. run at startup
  15. control vibration
  16. prevent device from sleeping
  17. read Google service configuration
  18. receive data from Internet