fix problems on Xender [android]

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—— Run into issues on Xender? Get help pending when official support gets back to you!

Xender - Share Music Transfer
Info:
company: Xender File Sharing Team
: service@xender.com
: www.xender.com
: ROOM 1702 17/F HONG KONG TRADE CENTRE NOS. 161-167 DES VOEUX ROAD CENTRAL HK
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Network issue

Inconsistent connection between devices

Fix: 1. Check Wi-Fi settings: Ensure both devices are connected to the same Wi-Fi network. 2. Restart devices: Restart both the sending and recei... ⇲

VPN interference with transfers

Fix: 1. Disable VPN: Temporarily disable your VPN while using Xender to see if it improves transfer performance. 2. Use a different VPN: If you n... ⇲
 
Slow issue

Slow transfer speeds

Fix: 1. Close background apps: Ensure no other apps are using bandwidth during the transfer. 2. Move closer to the Wi-Fi router: If using Wi-Fi,... ⇲
 
Customization issue

Limited file selection options

Fix: 1. Use the file manager: Instead of using Xender's built-in file selection, use your device's file manager to select files and share them th... ⇲
 
Syncing issue

Files do not appear after transfer

Fix: 1. Check the destination folder: Ensure you are looking in the correct folder on the receiving device. 2. Restart the receiving device: Some... ⇲
 
Permissions issue

High number of unnecessary permissions

Fix: 1. Review permissions: Go to Settings > Apps > Xender > Permissions and disable any permissions that seem unnecessary for your use case. 2.... ⇲
 
Crashes issue

Frequent crashes or reboots during use

Fix: 1. Clear app data: Go to Settings > Apps > Xender > Storage > Clear Data. This will reset the app and may resolve crashing issues. 2. Ensure... ⇲
 
Uploads issue

Inability to send APK files

Fix: 1. Use a file manager: Navigate to the APK file using a file manager and select 'Share' to send it via Xender. 2. Rename the APK file: Somet... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Use tutorials: Look... ⇲
 
Ads issue

Ads are intrusive

Fix: 1. Use the app during off-peak times: Try using the app when fewer users are online, as this may reduce ad frequency. 2. Explore ad-free alt... ⇲
 
Settings issue

Transfer process is complicated

Fix: 1. Follow step-by-step guides: Look for online tutorials that provide detailed instructions on using Xender effectively. 2. Practice: The mo... ⇲

Files not categorized properly

Fix: 1. Manually organize files: After transferring, manually move files into appropriate folders on the receiving device. 2. Use a file manager:... ⇲
 
Search issue

Search function does not work effectively

Fix: 1. Use specific keywords: When searching, use exact file names or types to improve search results. 2. Organize files: Keeping files organize... ⇲
 
Bugs issue

Batch transfers result in empty files

Fix: 1. Transfer files in smaller batches: Instead of transferring many files at once, try sending them in smaller groups to avoid issues. 2. Che... ⇲
 
Compatibility issue

Xender compatibility issues with certain devices

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Xender. 2. Update your device: Make sure your de... ⇲
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 what users are saying
Good experience
86.4%

Bad experience
9.3%

Neutral
4.3%

~ from our NLP analysis of 4,054,455 combined software ratings.

 Private Data Xender collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. access USB storage filesystem
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change system display settings
  12. change network connectivity
  13. allow Wi-Fi Multicast reception
  14. connect and disconnect from Wi-Fi
  15. control flashlight
  16. full network access
  17. draw over other apps
  18. control vibration
  19. prevent device from sleeping
  20. modify system settings
  21. manage document storage
  22. read Home settings and shortcuts
  23. write Home settings and shortcuts
  24. receive data from Internet