fix problems on Wolt Delivery [android]

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—— Run into issues on Wolt Delivery? Get help pending when official support gets back to you!

Wolt Delivery: Food and more
Info:
company: Wolt Enterprises Oy
: support@wolt.com
: wolt.com
Chat with our AI-based Wolt Delivery Support
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Bugs issue

Frequent order mix-ups

Fix: 1. Double-check your order details before confirming. 2. If you notice a mix-up, immediately contact the customer support through the app to... ⇲

Damaged packages and cold food

Fix: 1. Inspect your order upon delivery and take photos of any damage. 2. Report the issue to customer support immediately for a potential refun... ⇲
 
Payments issue

High delivery fees

Fix: 1. Check if there are any ongoing promotions or discounts available in the app that could reduce delivery fees. 2. Consider ordering during... ⇲

Promotion code misuse claims

Fix: 1. Double-check the terms and conditions of the promotion code to ensure it applies to your order. 2. If you believe the code was valid, tak... ⇲

Order processing failures

Fix: 1. Ensure your internet connection is stable before placing an order. 2. If you encounter a processing failure, try restarting the app and p... ⇲

Unclear service charges

Fix: 1. Review the order summary before confirming to see a breakdown of charges. 2. If charges are unclear, check the app's help section for exp... ⇲

Higher prices than stores

Fix: 1. Compare prices on the app with local store prices before placing an order. 2. If prices are consistently higher, consider shopping direct... ⇲
 
Support issue

Inadequate customer service

Fix: 1. Use the in-app chat feature to reach out to customer service for immediate assistance. 2. Be clear and concise about your issue to get a... ⇲

Poor customer support during issues

Fix: 1. Use the in-app support feature to report issues directly. 2. Be specific about your problem to help expedite the support process. OR 1... ⇲
 
UI issue

Scrolling issues

Fix: 1. Restart the app to see if the scrolling issue resolves itself. 2. If the problem persists, try clearing the app's cache by going to Setti... ⇲

Confusing order status updates

Fix: 1. Regularly check the app for updates on your order status. 2. If updates are unclear, contact customer support for clarification. OR 1.... ⇲
 
Loading issue

Delayed deliveries

Fix: 1. Check the app for real-time updates on your order status. 2. If your order is delayed, contact customer support for an estimated delivery... ⇲

Inconsistent delivery times

Fix: 1. Check the app for estimated delivery times before placing an order. 2. If delivery times are inconsistent, consider placing orders during... ⇲
 
Account issue

Account blocking after using credits

Fix: 1. Review the app's terms regarding the use of credits to ensure compliance. 2. If your account is blocked, try logging out and back in to s... ⇲

Multiple account claims

Fix: 1. Ensure you are using the correct login credentials for your account. 2. If you suspect multiple accounts, try resetting your password to... ⇲
 
Settings issue

Language setting issues

Fix: 1. Go to the app settings and check the language options available. 2. Change the language setting to your preferred language and restart th... ⇲
 
Ads issue

Intrusive in-app ads

Fix: 1. Check if the app offers a premium version that removes ads for a fee. 2. If not, consider providing feedback through the app's feedback f... ⇲
 
Syncing issue

Loss of grocery cart data

Fix: 1. Regularly save your cart by taking screenshots or writing down items. 2. If you lose your cart, try restarting the app to see if it resto... ⇲
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 what users are saying
Good experience
82.7%

Bad experience
15.9%

Neutral
1.4%

~ from our NLP analysis of 378,388 combined software ratings.

 Private Data Wolt Delivery collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. full network access
  10. change your audio settings
  11. run at startup
  12. prevent device from sleeping
  13. receive data from Internet