fix problems on Jess' Stories [android]

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—— Run into issues on Jess' Stories? Get help pending when official support gets back to you!

Jess' Stories - Life Adventure
Info:
company: SayGames Ltd
: jess_stories_android@say.games
: say.games
: 8010, Cyprus, Paphos, Tepeleniou 13, Tepelenio Court, 2nd floor
Chat with our AI-based Jess' Stories Support
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Syncing issue

unable to save progress

Fix: Check if you are logged into the game with a social media account or Google Play Games. This often allows for automatic saving of progress.... ⇲
 
Freezing issue

game freezes

Fix: Force close the app and restart it. Go to 'Settings' > 'Apps' > 'Jess' Stories' > 'Force Stop'. Then reopen the app to see if the issue pers... ⇲
 
Loading issue

long loading times

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice versa to see if loading times improve... ⇲
 
Downloads issue

data download failures

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or switching to mobile data to s... ⇲
 
Payments issue

high in-game costs

Fix: Focus on completing daily challenges or events that may offer rewards or discounts. This can help you accumulate in-game currency without sp... ⇲
 
Gameplay issue

repetitive gameplay

Fix: Try to explore different story paths or character choices within the game. This can provide a fresh experience and reduce the feeling of rep... ⇲

missing items

Fix: Check your inventory within the game to ensure the items are not there. Sometimes items may not appear where expected but are still in your... ⇲

limited energy recharge

Fix: Plan your gameplay around the energy recharge system. Play during times when you can take breaks, allowing energy to recharge while you are... ⇲
 
Updates issue

lack of new content

Fix: Check for updates regularly in the Google Play Store. Developers often release new content in updates, so keeping the app updated can help y... ⇲
 
Bugs issue

bugs after updates

Fix: If you encounter bugs after an update, try clearing the app cache and data as mentioned earlier. This can help resolve issues caused by corr... ⇲
 
Support issue

no response from support

Fix: Check the game's FAQ or help section within the app for common issues and solutions. This may provide immediate answers without needing to w... ⇲
 
Ads issue

forced ads despite opting out

Fix: Double-check the settings within the app to ensure that you have opted out of ads correctly. Sometimes, there may be multiple settings relat... ⇲
 
Glitches issue

glitches in mini games

Fix: Restart the mini-game if you encounter glitches. Sometimes, simply restarting can resolve temporary issues. OR If glitches persist, try c... ⇲
 
Backup issue

no backup option for progress

Fix: Ensure you are logged into a social media account or Google Play Games, as this often provides a backup for your progress. Check the setting... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.9%

Neutral
4.9%

Bad experience
4.1%

~ from our NLP analysis of 109,718 combined software ratings.

 Private Data Jess' Stories collects from your Android
  1. view Wi-Fi connections
  2. view network connections
  3. full network access
  4. control vibration
  5. prevent device from sleeping
  6. receive data from Internet

  Cost of Subscriptions
  1. $1.49 - $99.99 per item