fix problems on WebNovel [android]

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—— Run into issues on WebNovel? Get help pending when official support gets back to you!

WebNovel
Info:
company: Cloudary
: service@webnovel.com
: www.webnovel.com
: 5301, 53/F., The Center, 99 Queen's Road Central, Hong Kong.
Chat with our AI-based WebNovel Support
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Payments issue

Limited purchase history visibility

Fix: 1. Check your account settings: Go to your profile in the app and look for a purchase history or transaction history section. If it’s not vi... ⇲

High cost to unlock chapters

Fix: 1. Look for promotions: Regularly check the app for any promotional offers or discounts on chapter unlocks, especially during holidays or sp... ⇲

Limited options for earning free coins

Fix: 1. Participate in daily tasks: Regularly check for daily tasks or challenges within the app that may reward you with free coins. OR 2. En... ⇲

Expensive overall cost for content

Fix: 1. Look for bundle deals: Check if the app offers any bundle deals or subscription options that may reduce the overall cost of content. OR... ⇲
 
Slow issue

Slow release of new chapters

Fix: 1. Follow authors on social media: Many authors announce their release schedules on platforms like Twitter or Instagram. Following them can... ⇲
 
Downloads issue

No mass download option

Fix: 1. Download chapters individually: While it may be tedious, you can download chapters one by one by tapping the download icon next to each c... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check notification settings: Go to your device's Settings > Apps > WebNovel > Notifications and ensure all notification options are enabl... ⇲
 
Ads issue

Too many pop-ups

Fix: 1. Adjust settings: Check if there are options in the app settings to limit pop-ups or ads. Look for a 'Settings' or 'Preferences' menu with... ⇲

Frequent ads interrupting reading

Fix: 1. Upgrade to a premium version: If available, consider subscribing to a premium version of the app that may offer an ad-free experience.... ⇲

Ads added to previously paid chapters

Fix: 1. Check for updates: Ensure that the app is updated, as this may resolve issues with ads appearing in previously paid content. OR 2. Doc... ⇲
 
Compatibility issue

Incompatibility with phone AI for reading

Fix: 1. Check accessibility settings: Go to your device's Settings > Accessibility and ensure that any text-to-speech or reading features are ena... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use in-app support: Check if there is an in-app support feature or FAQ section that may provide answers to common issues without needing... ⇲
 
UI issue

Frustrating user interface

Fix: 1. Explore settings: Go through the app settings to customize your reading experience, such as changing font size, background color, or layo... ⇲
 
Settings issue

Unclear fast pass system

Fix: 1. Review the app's help section: Look for a help or FAQ section within the app that may explain how the fast pass system works and how to u... ⇲
 
Customization issue

Inability to read in landscape mode

Fix: 1. Check app settings: Go to the app settings and look for an option to enable landscape mode or auto-rotate. OR 2. Rotate your device: E... ⇲
 
Loading issue

Frequent page refreshes required

Fix: 1. Clear app cache: Go to Settings > Apps > WebNovel > Storage > Clear Cache to remove temporary files that may be causing refresh issues.... ⇲
 
Bugs issue

Translation issues

Fix: 1. Check for updates: Ensure that the app is updated, as newer versions may have improved translations. OR 2. Use a translation app: If y... ⇲
 
Glitches issue

Daily check-in system glitches

Fix: 1. Restart the app: Close and reopen WebNovel to see if the daily check-in system resets and functions properly. OR 2. Check for updates:... ⇲
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 what users are saying
Good experience
79.5%

Bad experience
14.1%

Neutral
6.4%

~ from our NLP analysis of 368,528 combined software ratings.

 Private Data WebNovel collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. draw over other apps
  8. prevent device from sleeping
  9. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $299.99 per item