Fix Lime errors on android

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Support
Difficult to access customer support

🛠️ To access customer support more easily, familiarize yourself with the app's help section. Look for F... show fix »
Inability to submit service requests

🛠️ If you cannot submit service requests through the app, check if there is an alternative method, such... show fix »
Ride Pass complicates issue resolution

🛠️ If the Ride Pass is complicating issue resolution, take time to read the terms and conditions associ... show fix »
 
Payments
Cannot see designated parking spots until payment

🛠️ To work around the issue of not seeing designated parking spots until payment, check the app's map f... show fix »
Extra charges and billing issues

🛠️ To avoid extra charges, always review the pricing details before starting your ride. The app should... show fix »
Payment system is confusing

🛠️ To better understand the payment system, take time to read through the app's payment section, which... show fix »
High rates for short distances

🛠️ If you find the rates for short distances to be high, consider planning your rides more strategicall... show fix »
 
Bugs
App malfunctions during ride

🛠️ If the app malfunctions during your ride, try to restart the app immediately. If you lose connection... show fix »
Scooters often broken or down for maintenance

🛠️ Before starting your ride, always check the scooter's condition. If you find a scooter that is broke... show fix »
 
Network
Location services issues prevent app usage

🛠️ To resolve location services issues, check your phone's settings to ensure that location services ar... show fix »
GPS function is unreliable

🛠️ To improve GPS reliability, ensure that your phone's location settings are set to high accuracy. Go... show fix »
 
Security
Account security issues

🛠️ To enhance your account security, immediately change your password to something strong and unique. E... show fix »
 
Account
Multiple accounts created without user consent

🛠️ If you find that multiple accounts have been created, try logging into each account to see if you ca... show fix »
 
Freezing
App freezes during picture function

🛠️ If the app freezes when trying to take a picture, try closing other apps running in the background t... show fix »
 
Camera
QR code scanning issues

🛠️ If you are having trouble scanning QR codes, ensure that your camera lens is clean and that you are... show fix »
 
Notifications
Notifications are not categorized

🛠️ To manage notifications better, check the app's notification settings. You may be able to customize... show fix »
 
UI
Unclear service area boundaries

🛠️ To avoid riding outside of service areas, familiarize yourself with the app's map feature, which sho... show fix »
Inconsistent ride availability

🛠️ To improve your chances of finding available rides, try to plan your rides during peak hours when mo... show fix »
Poor user experience overall

🛠️ To enhance your user experience, take the time to explore all features of the app. Familiarizing you... show fix »
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 Contact Support
Developer:
Neutron Holdings, Inc.
Email:
  support@li.me
Website:
🌐 www.li.me
Terms/Privacy:
⚔️ https://www.li.me/privacy/
 Private Data Lime collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. control flashlight
  12. full network access
  13. control Near Field Communication
  14. run at startup
  15. reorder running apps
  16. control vibration
  17. prevent device from sleeping
  18. receive data from Internet

 Breakdown of Software Ratings
Positive experience
97.0%

Negative experience
2.0%

Neutral
1.0%

~ from our NLP analysis of 556,366 combined software ratings.