fix problems on DayBand [android]

​

—— Run into issues on DayBand? Get help pending when official support gets back to you!

DayBand
Info:
company: Smart Wear
: jc.huang@ute-tech.com.cn
: ute-tech.com.cn
Chat with our AI-based DayBand Support
   Hello! How can I assist you?  

characters left:
 
Network issue

Frequent disconnections

Fix: 1. Keep devices close: Ensure that your watch and smartphone are within a reasonable distance to maintain a stable connection. 2. Restart B... ⇲
 
Bugs issue

Inaccurate health monitoring

Fix: 1. Calibrate the watch: Follow the instructions in the app to calibrate the health monitoring features, ensuring they are set up correctly.... ⇲

Poor sleep tracking

Fix: 1. Ensure proper wear: Make sure the watch is worn while sleeping and is snug on your wrist. 2. Update sleep settings: Check the app settin... ⇲

Inconsistent data recording

Fix: 1. Restart the app: Close the app completely and reopen it to refresh data recording. 2. Check for updates: Ensure the app is updated to th... ⇲

Inaccurate timekeeping

Fix: 1. Sync the watch: Ensure that the watch is synced with your smartphone to update the time accurately. 2. Check time settings: Go to the ap... ⇲
 
Security issue

Captcha issues

Fix: 1. Clear app cache: Go to Settings > Apps > DayBand > Storage > Clear Cache to remove any temporary files that may be causing captcha issues... ⇲
 
Privacy issue

DayBand collects excessive data

Fix: 1. Review privacy settings: Go to the app settings and adjust the data collection preferences to limit the information collected. 2. Disabl... ⇲
 
Customization issue

Limited exercise options

Fix: 1. Manually log exercises: If the app does not support your preferred exercise, consider manually logging it in the app. 2. Use alternative... ⇲

Difficult to find charger

Fix: 1. Organize charging area: Designate a specific area in your home for charging the watch to make it easier to find. 2. Use a charging dock:... ⇲
 
Crashes issue

DayBand crashes frequently

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > DayBand > Storage > Clear Cache. This can help resolve temporary issues that m... ⇲

DayBand shuts down unexpectedly

Fix: 1. Clear app cache: Go to Settings > Apps > DayBand > Storage > Clear Cache to remove temporary files that may cause crashes. 2. Update the... ⇲
 
UI issue

Unintuitive setup process

Fix: 1. Follow a guide: Look for online tutorials or user guides that provide step-by-step instructions for setting up the app and watch. 2. Tak... ⇲

Poor navigation

Fix: 1. Familiarize with the interface: Spend some time exploring the app to understand its layout and features. 2. Use the search function: If... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Check for help resources: Look for FAQs, forums, or user communities related to DayBand for potential solutions to your issues. 2. Use s... ⇲
 
Battery issue

Battery life is short

Fix: 1. Adjust settings: Lower the brightness and turn off features like heart rate monitoring or notifications that you don't need. 2. Update t... ⇲

Charging difficulties

Fix: 1. Inspect the charger: Check the charging cable and port for any debris or damage. Clean them gently if necessary. 2. Use the correct char... ⇲
 
Settings issue

Weather location not adjustable

Fix: 1. Check location settings: Ensure that location services are enabled on your device and that the app has permission to access your location... ⇲
 
Registration issue

Registration issues

Fix: 1. Check internet connection: Ensure you have a stable internet connection while trying to register. 2. Use a different email: If registrat... ⇲
 
Notifications issue

Notifications not reliable

Fix: 1. Check notification settings: Go to the app settings and ensure that notifications are enabled for the app. 2. Update app permissions: En... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
69.1%

Good experience
24.8%

Neutral
6.1%

~ from our NLP analysis of 8,849 combined software ratings.

 Private Data DayBand collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. access extra location provider commands
  5. receive text messages (SMS)
  6. directly call phone numbers
  7. read call log
  8. read phone status and identity
  9. read the contents of your USB storage
  10. modify or delete the contents of your USB storage
  11. take pictures and videos
  12. view Wi-Fi connections
  13. view network connections
  14. pair with Bluetooth devices
  15. access Bluetooth settings
  16. connect and disconnect from Wi-Fi
  17. disable your screen lock
  18. full network access
  19. draw over other apps
  20. control vibration
  21. prevent device from sleeping
  22. allow Bluetooth pairing by Application