fix problems on Fambase [android]

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company: Nextwave Media Holdings Limited
: contact@joinfambase.com
: joinfambase.com
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Login issue

Login issues after changing phones

Fix: Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲

Error when trying to log in

Fix: Verify your login credentials are correct. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR Clear t... ⇲

Cannot log in due to error

Fix: Check your internet connection and ensure it is stable. Try logging in again after a few minutes. OR If the error persists, clear the app... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's FAQ or help section for common issues and solutions that may address your concerns without needing direct support. OR E... ⇲
 
Settings issue

Cannot change notification settings

Fix: Open the Fambase app, go to 'Settings', then 'Notifications'. Here, you should see options to customize your notification preferences. If th... ⇲

Limited notification customization

Fix: Explore the app's settings to see if there are any hidden options for notification customization. Sometimes, advanced settings are not immed... ⇲

No option to edit notification preferences

Fix: Try accessing the notification settings through your device's main settings. Go to 'Settings' > 'Apps' > 'Fambase' > 'Notifications' to see... ⇲
 
Video issue

Video feed appears as a black screen

Fix: Ensure your app is updated to the latest version. Go to the Google Play Store, search for Fambase, and tap 'Update' if available. If the iss... ⇲
 
Installation issue

Cannot install the app after reinstalling

Fix: Clear the Google Play Store cache. Go to 'Settings', select 'Apps', find 'Google Play Store', and tap 'Clear Cache'. Then, try reinstalling... ⇲
 
Messages issue

No indication for personal messages

Fix: Check your notification settings within the app. Go to 'Settings', then 'Notifications', and ensure that personal messages are enabled for n... ⇲
 
Payments issue

Payment issues with credit cards

Fix: Verify that your credit card details are entered correctly in the payment section of the app. Check for any typos or expired card informatio... ⇲

Inconsistent payment processing

Fix: Check your internet connection to ensure it is stable during the payment process. A weak connection can cause payment failures. OR Try us... ⇲

Forced to use Google Play for payments

Fix: Check if there are any alternative payment options available in the app settings or during the checkout process. OR Consider using a diff... ⇲

No Google Pay option for purchases

Fix: Check if Google Pay is set up correctly on your device. Open the Google Pay app and ensure your payment methods are linked and active. OR... ⇲

Limited payment options for coins

Fix: Check the app for any updates that may introduce new payment options. Sometimes, payment methods are added in newer versions. OR Consider... ⇲
 
Gameplay issue

High token cost and low value

Fix: Review the token purchase options in the app. Sometimes, bulk purchases offer better value. Consider buying larger quantities if available.... ⇲
 
Account issue

Cannot leave groups/pages permanently

Fix: Try leaving the group/page through the app's settings. Go to the group/page, tap on the options menu (three dots), and select 'Leave'. OR... ⇲

Cannot leave a group/page permanently

Fix: Try muting notifications for the group/page instead of leaving. Go to the group/page settings and select 'Mute Notifications'. OR If you... ⇲
 
Freezing issue

Frequent app freezing and crashing

Fix: Clear the app cache by going to 'Settings', selecting 'Apps', finding Fambase, and tapping 'Clear Cache'. This can help improve performance.... ⇲

Fambase freezes and crashes

Fix: Clear the app cache by going to 'Settings' > 'Apps' > 'Fambase' > 'Storage' > 'Clear Cache'. This can help resolve performance issues. OR... ⇲
 
Customization issue

Long wait to change display name

Fix: Check if there are any specific requirements or restrictions for changing your display name in the app's settings. Sometimes, there are cool... ⇲
 
Network issue

Android version has connectivity issues

Fix: Ensure that your device's software is up to date. Go to 'Settings', then 'System', and check for updates. OR Try toggling airplane mode o... ⇲
 
Compatibility issue

Not available in Southeast Asia

Fix: Consider using a VPN service to access the app if it is restricted in your region. Choose a server location where the app is available. OR... ⇲
 
Registration issue

Difficult account creation process

Fix: Ensure you are following all steps correctly. Double-check that all required fields are filled out and that your password meets the app's re... ⇲
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 what users are saying
Good experience
77.8%

Bad experience
16.8%

Neutral
5.0%

~ from our NLP analysis of 1,010 combined software ratings.

 Private Data Fambase collects from your Android
  1. read your contacts
  2. modify your contacts
  3. approximate location (network-based)
  4. precise location (GPS and network-based)
  5. modify phone state
  6. read phone status and identity
  7. read the contents of your USB storage
  8. modify or delete the contents of your USB storage
  9. take pictures and videos
  10. record audio
  11. view Wi-Fi connections
  12. view network connections
  13. pair with Bluetooth devices
  14. access Bluetooth settings
  15. control flashlight
  16. full network access
  17. change your audio settings
  18. run at startup
  19. control vibration
  20. prevent device from sleeping
  21. modify system settings
  22. read Google service configuration
  23. receive data from Internet

  Cost of Subscriptions
  1. $4.99 - $199.99 per item