fix problems on Star VPN [android]

—— Run into issues on Star VPN? Get help pending when official support gets back to you!

Star VPN - secure VPN proxy

Info:

company: Senight LLC

: support@starvpnapp.com

: starvpnapp.com

: Georgia, City Batumi, 6010 P. Melikishvili street, N 42g, Flat 2

Chat with our AI-based Star VPN Support

🛠️ Common Star VPN Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Connectivity issues

Fix: 1. Restart your device: Sometimes, a simple restart can resolve connectivity issues. Turn off your device, wait for a few seconds, and then... ⇲

16% of users had this problem

Inconsistent server performance

Fix: 1. Test different servers: Open the Star VPN app and manually select different servers to see which one provides the best performance. Some... ⇲

16% of users had this problem

Compatibility issue

Does not work on all devices

Fix: 1. Check device compatibility: Visit the Star VPN website or the Google Play Store page to confirm if your device model and Android version... ⇲

Incompatibility with certain streaming services

Fix: 1. Try different servers: Some servers may be optimized for streaming. Experiment with different servers in the Star VPN app to find one tha... ⇲

Network issue

Slow connection times

Fix: 1. Change to a closer server: Select a server that is geographically closer to your location to reduce latency and improve connection speed.... ⇲

Frequent disconnections

Fix: 1. Change VPN protocol: Go to the settings in the Star VPN app and try switching to a different VPN protocol, as some protocols may be more... ⇲

Settings issue

Requires manual server selection

Fix: 1. Enable auto-connect feature: Check if the Star VPN app has an auto-connect feature in the settings. If available, enable it to automatica... ⇲

Star VPN does not start automatically

Fix: 1. Enable auto-start permissions: Go to your device settings, find the Star VPN app, and ensure that auto-start permissions are enabled. Thi... ⇲

Support issue

Lack of customer support

Fix: 1. Use in-app help resources: Check if the Star VPN app has a help or FAQ section that can provide answers to common issues. 2. Search onli... ⇲

Ads issue

Ads for premium services are intrusive

Fix: 1. Upgrade to premium: If the ads are too intrusive, consider upgrading to the premium version of Star VPN, which typically removes ads. 2.... ⇲

Customization issue

Limited free version features

Fix: 1. Explore alternative free VPNs: If the limitations of the free version are too restrictive, consider trying other free VPN services that m... ⇲

Freezing issue

Application crashes or freezes

Fix: 1. Clear app cache and data: Go to Settings > Apps > Star VPN > Storage and clear both the cache and data. This can help resolve issues caus... ⇲

Loading issue

Long wait times to connect

Fix: 1. Choose a less crowded server: Manually select a server that is less busy, as this can reduce wait times. 2. Restart the app: Close the S... ⇲

Battery issue

Battery drain on mobile devices

Fix: 1. Enable battery saver mode: Go to Settings > Battery and enable battery saver mode while using Star VPN to help reduce battery consumption... ⇲

Bugs issue

Poor performance on Android devices

Fix: 1. Optimize device settings: Go to Settings > Developer options and enable 'Don't keep activities' to improve performance while using apps.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.3%

Bad experience

9.7%

Neutral

6.9%

~ from our NLP analysis of 25,737 combined software ratings.

Private Data Star VPN collects from your Android

view Wi-Fi connections
view network connections
full network access
run at startup
prevent device from sleeping

Cost of Subscriptions

$9.99 - $35.99 per item