fix problems on Tapon [android]

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—— Run into issues on Tapon? Get help pending when official support gets back to you!

Tapon
Info:
company: Tapon
: service@tapon.com
: www.tapon.com
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Payments issue

Requires coins to read chapters

Fix: To manage the need for coins, consider setting a budget for how many coins you are willing to purchase each month. This will help you contro... ⇲

Inconsistent coin rewards

Fix: Keep track of the tasks or activities that yield coin rewards. If you notice patterns, focus on those activities to maximize your coin earni... ⇲

Difficulties in purchasing coins

Fix: Ensure that your payment method is correctly set up in your Google Play account. Check for any restrictions or issues with your payment meth... ⇲

Decreased daily coin rewards

Fix: Monitor your daily activities and ensure you are completing all tasks that may yield coins. Sometimes, certain tasks may change or be remove... ⇲

Unclear coin accumulation process

Fix: Review the app's help section or FAQ to find detailed explanations of how coins are earned and spent. This can provide clarity on the accumu... ⇲
 
Ads issue

Ads do not work properly

Fix: Try clearing the app's cache by going to your device's settings, selecting 'Apps', finding Tapon, and then choosing 'Storage' followed by 'C... ⇲

False advertising about free reading

Fix: Review the app's terms and conditions or FAQ section to understand the actual offerings. This can clarify what is genuinely available for fr... ⇲

Issues with ad buffering

Fix: Ensure you have a stable internet connection. If your connection is weak, try switching to a different Wi-Fi network or using mobile data.... ⇲
 
Crashes issue

Frequent app crashes

Fix: Ensure that your app is updated to the latest version. Go to the Google Play Store, search for Tapon, and check for updates. Updates often i... ⇲
 
Content issue

Limited free content

Fix: To maximize your experience with the free content, regularly check for any new releases or updates that may include additional free chapters... ⇲

Repetitive content in chapters

Fix: To avoid redundancy, try to read different genres or series within the app. This can provide a more varied reading experience. OR Engage... ⇲

Poor proofreading and editing

Fix: If you encounter poorly edited content, consider leaving feedback within the app if possible, or discussing it in community forums to raise... ⇲
 
Support issue

Limited customer support

Fix: Check the app for any help or support sections that may provide FAQs or troubleshooting tips that can assist you without needing direct supp... ⇲
 
UI issue

Frustrating user experience

Fix: Take time to familiarize yourself with the app's layout and features. Sometimes, a little exploration can make navigation easier and more in... ⇲
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 what users are saying
Good experience
85.7%

Bad experience
10.2%

Neutral
4.0%

~ from our NLP analysis of 185,602 combined software ratings.

 Private Data Tapon collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $129.99 per item